Manager call 3. Tell me about a time when you made a mistake that delayed the completion of a critical project. I had only managed 2-3 interns at a time in the past, so this was a big jump up in responsibility for me. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Millions of companiesfrom the world's largest enterprises to the most ambitious startupsuse Stripe to accept payments, grow their revenue, and accelerate new business opportunities. And in Stripe's case, the API facilitates payment processing. How about including an example of a time when you've done this before? The interview process is long and heavy, but went smooth. I applied online. Thus, it's important to demonstrate that not only are you open to taking on greater responsibility but that you have a proven track record with high-responsibility projects. Before your interview, thoroughly research Stripe and any awards or recognition they have recently received. Ah, the dreaded salary expectations question. As such, hiring managers are looking to hire the best of the best. Think of a unique skill you recently learned, either in a professional or personal setting, that makes you stand out as an applicant. I interviewed at Stripe (Bellevue, WA) in Feb 2022. - Why Stripe? Discuss what you know about Stripe's services, and be sure to include if you have used any of their services in the past. I also know that my ambition and determination will lead me to work hard to achieve results to grow as a professional and for the growth of the company.". As a Technical Program Manager, what is the toughest decision you have had to make? Is there anything that I can clarify for you from this conversation? Our interview questions and answers do not represent any organization, school, or company on our site. Out of the office, I use the GYM, time with family, and friends. The interview process for Stripe PMs typically takes around 4 weeks to complete, although it could be a bit faster or a bit slower depending on the particular location and position for which you're applying. The process took 2 weeks. Analytical and problem-solving experience with large-scale platforms, infrastructure and organizations. I interviewed at Stripe (Dublin, CA) in Jun 2021. 1. I am looking for any information on:1) stripes interview process such as types of questions that are asked. Get commitments/sign-offs from all involved teams 5. No matter which system you use I am sure that I can pick it up very quickly. The software and technology industry is vast, and it is essential for the interviewer to have a full understanding of the sectors and types of projects where you have the most experience. Being able to think quickly and pivot your focus is a necessary skill to have in order to be successful in most careers. ", "I am quite familiar with Stripe for business. Most recently, I have worked with organizations such as Shopify, Lyft, and Postmates for (XYZ) project, all of whom I believe are active clients of Stripe. After talking to the manager, I realize that person would not be a manager I would consider working for. You might highlight how you leveraged technology in a previous project or designed a unique solution to address a challenge. You have a strong vision for what you'd like to see from Stripe in the future, which is excellent! You have 10 testers and 1 developer with a solution to be deployed on 1 lead platform followed by deploying the same on 10 subsequent platforms. ", "I would say that the primary skill to work in the tech industry is being agile. Remember that most Stripe employees don't actually have a background in finance, and Stripe looks to hire team members who will bring fresh perspectives to the fintech space. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. ", "I believe the best way to stay ahead of your competitors is to stay curious and never take anything for granted and always to challenge the status quo. I applied through a recruiter. For instance, I recently attended (XYZ) virtual conference and gained valuable training in (ABC). This is a good example of being able to shift as needed. It's important to offer both; however, a member of the support team will likely be better trained with special technical skills. Interview with recruiter and then hiring manager. "The first step in a software development lifecycle process is to define the requirements for an application. To help you prepare for a Stripe job interview, here are 32 interview questions and answer examples. It sounds as though you have a well-balanced lifestyle, which always helps when it comes to stress management. Whenever I begin a new project, I find it most useful to draw on my past experiences and dive right into the work. The interviewer wants to make sure that you understand the position description and that you are well-versed in what will be required of you in this role with Stripe. ", "Most commonly, I read Mashable and The Verge. Interviewed with a hiring manager. How will you plan for an online grocery system? What was the situation and outcome and what did you learn? ", "When I first began my IT career, I started as a temp with an agency. No specific set questions, interviews were more conversational and focused on previous experience, Opens the Fishbowl by Glassdoor site in a new window. ", Our Professional Interview CoachAmanda Knight Reviewed the Above Answer. Draw the technical architectural diagram of a ticketing system? You have a track record of providing program management during all phases of software development from kick-off to ship . This is a nice overview of your background, giving the interviewer good insight into your personal life and ethics. - How do you handle XFN communication? Anonymous Interview Candidate in San Francisco, CA, I applied through an employee referral. The interview process is long and heavy, but went smooth. The process took 7 weeks. Recruiter call Anonymous Interview Candidate in Bellevue, WA, I applied online. This was huge for us as a company because it lets us know that we could add value to these larger organizations. Had to submit a presentation & had a week to deliver. If you aspire to a manager-level position or seek to increase the number of people you are currently managing, share that with your interviewer. Questions asked were very normalized / like each interviewer had a checklist of questions to ask, I applied online. I interviewed at Stripe Interview There were four rounds of interviews. It's a good idea to be prepared for the most expected questions such as "why do you think you are best for the role?" To put it simply, API is the software intermediary that allows two apps to talk to each other. How would you design a website that gathers movie ratings from multiple sites on the web and shows the average rating? Very constructive feedback shared by recruiter through each step of the process "I had a large project last month that was nearly complete when the client called to say that the dimensions provided were incorrect. Our customer base responded very positively, and we kept the program running for a few years. Felt like a free consultancy paper. My boss was impressed with the leadership I displayed with this newfound responsibility, and she promoted me to a manager-level position on a different team in the department. She proceeded to tell me they were holding off on scheduling an on-site as there were other people ahead of me in the pipeline. I interviewed at Stripe (San Francisco, CA) in Apr 2020. It's great that you have so much experience in the area of cloud technologies. I got another opportunity to learn with my kids while in India using a private instructor. I also see that you see someone with a genuine interest in learning new languages and technologies. Interview questions and answer examples and any other content may be used else where on the site. Hours of effort, research, study & preparation goes into each round. Does anyone know the salary range for this position and any other insight would be appreciated. Well done! My favorite is the momentum gained and the further acceptance of alternative payment channels such as wearables. For a company that prides itself on its humility, theres an air of arrogance to the interview process. Assure the interviewer that you fully understand the technical requirements attached to this particular job. This question is also a great opportunity to ask a question about opportunities for advancement at Stripe. If you were CEO of current company what would you change? Think about how you define innovation in your work life and discuss with your interviewer the ways that you have contributed to an innovative environment in the workplace (and how you would continue to do so at Stripe). Please note that all salary figures are approximations . Which team-based messaging apps do you use at Stripe? Recruiter call 1. This question is your opportunity to expand on your career ambitions as they relate to Stripe and the role you're applying to. Individual panel with 4 people Program managers in the team not only work on leading compliance and risk efforts to completion but also maintain strong relationships with internal stakeholders to support and answer How will you plan for the best possible strategy for development and testing? Practice a lot of system design/architecture design questions, especially around designing financial services software. In your answer, you can discuss memorable courses, extracurriculars, or any special academic recognition you received in your university and graduate education. ", "I have used Stripe on a regular basis for a few years now. 1. Stripe is a financial infrastructure platform for businesses. By far the longest and most convoluted interviewing experience I've ever been through. Heterogenous perspectives. Demonstrate the strategies you draw upon to effectively manage stress and ensure that it doesn't get in the way of doing your job effectively. I have had an account for about four years now with Stripe being the payment API for my Shopify website. - How do you handle XFN communication? "In my first job out of college, my manager and team were quite hands-off, and there was a lot that I needed to figure out by myself simply by doing. ", "Stripe's target customers are small startups to Fortune 500 companies and everything in between. ", "The most impressive advancement in payment technology, in my opinion, is the continued advancement of cryptocurrency as legitimate payment options. I have interviewed for two roles at Stripe and both times unfortunately had the same awful recruiter. You are specific, which any interviewer should appreciate. Your answer to this question will give the interviewer a better sense of your personality and what's important to you. Stripe Product Manager Salaries | $271K-$535K+ | Levels.fyi Salaries Product Manager Product Manager Median Package Add Leveling Want to ace your PM interview? Show the interviewer that you are resourceful and a creative thinker. Our mission is to increase the GDP of the Internet, and we have a staggering amount of work ahead. Examples like these can be the basis for how you define innovation. 3. Either we would have to raise their monthly retainer by 10% or we would need to cut off business going forward, as they had been consistently unprofitable for us given the height of their demands. So as a basic example, when you look up today's weather on the internet and instantly get an answer, that's an API at work. ", "It's hard to choose just one person, as I draw inspiration from many individuals in my life and from history and popular culture. ", "I've been working with cross-functional teams for the past years to support and scale workflows, ensuring smooth execution of the operations. Check out our partner Exponent for sample interview questions, mock interviews, courses, and more! "You are, of course, the leading independent API provider and have done this by offering incredible UX and comprehensive bundles of services and products that solve problems for your customers. You are the user, this interview is the product, what is your feedback? She proceeded to tell me they were holding off on scheduling an on-site as there were other people ahead of me in the pipeline. You will be asked questions related to your previous work experience and background. Operations Program Manager Stripe Oct 2022 - Present 6 months. ", "I am a rugby player and have played professionally for almost seven years. Have you ever resolved a conflict in your team? Got an interview coming. No consideration for a professional already working in a full time job. Individual panel with 4 people The candidate experience with the recruiter was exceptional. Have you handled multiple teams within a program? Keeping up with the industry and Stripe's competitive landscape signals competency and compatibility with your interviewer. Interviewed with a hiring manager. If I had to choose one, I would choose having had the opportunity to develop the Uber app with a team of software developers. Anonymous Interview Candidate in Dublin, CA, I applied online. How to Answer: Why Do You Want to Work Here? I took the initiative to create the training program, playbook, and schedule and incorporated all the work we did in a way that people could easily replicate. ", "I think the focus you place on the customer is highly impressive compared to your competitors. The individual panel was interesting. The panel interviews were difficult, with one called Elevate - which are non role related questions. How do you work towards delivering? You can also ask the interviewer to share what the range is for the role. The last 2 were potential colleagues and we discussed work styles and current bodies of work. During that time I specialized in data management and analysis. I believe the best way to stay ahead of your competitors is to pay close attention to minute details. I applied online. They feel like trick questions, trying to trip you up. The individual panel was interesting. ", "I think of myself as being resilient when faced with stress and believe this is because of my experience working in a management role in a fast-paced environment for over a decade. "I would most likely rate my performance so far at about a 6/10. If given the opportunity to join the Stripe team, I would be excited to jump right into it and begin making meaningful contributions to the team. I had to chase the recruiter multiple times for feedback and next steps. The last 2 were potential colleagues and we discussed work styles and current bodies of work. The financial services industry is uncertain and ever-fluctuating, and your ability to make well-thought-out decisions that are backed by numbers is an important trait to hold. Recruiter call The process took 2 weeks. Make sure youre ready to rock your real interview. Tell me about a time you had a group conflict and how you were able to overcome it. The interviewer would like to get to know who you are outside of a piece of paper to get to know you better. 2. It may be an opportunity to lowball you with an offer, or it could be to ascertain whether your expectations are in line with what they can realistically offer you. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. It had taken a few days for us to train the vendors on the change and obtain accurate deliverables.". You must create your own answers, and be prepared for any interview question in any interview. This is a great example! Communicate with all stakeholders 7. Really sell yourself and what you have to offer. Why or why not? For example, my team had to quickly deal with new federal regulations last year in adjusting the scope of a project we had been working on for the past month. The recruiter kept me updated on my progress and what was to come. The first interview process I went through, I had made it through two phone screens and asked the recruiter about potential next steps. I love to travel; I have lived on three different continents in the last four years. I have an incredible onboarding strategy that took my current company from a 35% turnover rate to just 5% in twelve months. "API is the software that allows two apps to talk to each other. If hired, you will likely become privy to trade secrets, pending patents, and other innovative projects that must remain confidential. Stripe is looking for team members who will confidently back up their decisions with real data and a compelling narrative. How do you deal with underperforming team members? Anonymous Interview Candidate in Dublin, CA, I applied online. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Create the high-level project plan and keep it up-to-date 4. Would you like to take a look?". How do you work towards delivering? If I had to choose one, I would say Bill Gates. ", "I think that the best way to stay ahead of competitors is to keep your projects as simple as possible while remaining innovative. I've closely followed his career and am incredibly inspired by his philanthropic work, having given away billions of his fortune to education, climate action, COVID-19, and global health initiatives. "I completed my Bachelor of Applied Technology from Carnegie Mellon University in 2004. Would you be able to share that information with me? 1st Answer Example. We do not claim our questions will be asked in any interview you may have. To me, innovation is creating new products and services that are useful to customers and also help my company stand out further in their space. Not PM tho. Above all, emphasize your excitement about the opportunity and make sure your interviewer knows that you have spent time reflecting on what you genuinely look forward to with this role. The pandemic changed the way employers hire workers.The Destination Manager will be a member of the Land & Cruise team. Interviewed with recruitment team. If you're unsure of a fair range for this position, this question is an opportunity for a discussion with the interviewer. Here's a quick overview of the steps you'll face along the way: Resume, cover letter, and referrals Recruiter phone screen Had 5 interviews across 2 days with a panel of interviewers . 4. I enjoy cooking and fine dining.". Stripe is more than just an API for payment processing, and they are known for the comprehensive suite of payment services that they offer to their customers. Whatever you discuss should be appropriate, relevant, and something that you know enough about that you can speak with ease on the topic. Display to the interviewer that you have an invested interest in the technology industry by discussing your thoughts on recent advancements. The interviewer will likely have a rough idea of your educational background from your resume. I spend about 5-10 hours a week in my free time listening to Portuguese podcasts and reading articles in Portuguese. However, if it's not a remote opportunity, just beware that this could be a red flag for the interviewer regarding tenure. Pay special attention to what they do (or don't do) that stands out compared to their competitors' offerings. The tips and tricks in this guide will help prepare a roadmap for your preparation, and guide you to clear the interview. Interviewees often feel uncomfortable discussing compensation, worried that they will give a number that's too high or too low. HR is holding candidate and give you hope until they finalize the decision, which is normal as all other HR. Demonstrate to your interviewer that you keep up with the industry through membership in industry-relevant groups or publications. Portfolio Management Deadlines were often due yesterday. Stripes come from all sorts of professional backgrounds like engineering, design, operations, consulting, government, finance, healthcare, and education. Good job! Healthy competition is great for team building, too. Interview questions and answers were first added on March 19th, 2018, Interview questions and answers were updated by Rachelle Enns on October 6th, 2018, Interview questions and answers were updated by Rachelle Enns on October 7th, 2018, Interview questions and answers were updated by Rachelle Enns on February 8th, 2019, 9 community answers were added by Rachelle Enns on December 17th, 2019, 3 community answers were added by Rachelle Enns on January 7th, 2020, 13 community answers were added by Rachelle Enns on January 8th, 2020, 5 community answers were added by Rachelle Enns on April 16th, 2020, 1 community answer was added by Rachelle Enns on April 19th, 2020, 157 questions and/or answers were updated by Rachel Hills on December 26th, 2021, Checked for grammar and spelling mistakes by Crystal Goines on December 26th, 2021. Think of your answer as your 'elevator pitch' or your qualifying statement to seal the deal. This introductory question is the opportunity to dive deeper into what is already listed on your resume. 2 months. Reflect on what made the project meaningful and the top thing that you took away from it. Showing 1 to 10 of 54 results 0 Give me a high-level overview of your background. With the ubiquity of telework, you likely have experience with various communication software and messaging applications. Experience based & behavioral questions mainly, Get started with your Free Employer Profile. The individual panel was interesting. It felt dry. - Tell me about a time you took a risk that failed. In addition to learning a great deal about fingerprint recognition, I was also able to learn a lot about the critical relationship between software and security. Overly complex & exhausting. Nice response. It was a test project for a large banking institution. Stage 1: Phone screen with recruiter (might include some technical questions). How do you respond to difficult feedback from your superiors. Dates shown above are approximate. Does this build your confidence to continue trying new things - knowing you can be successful if you're willing to learn or try a different approach. I'm drawn to Stripe because your team members appear to be quite level-headed and positive, an environment that I much prefer to a high-stress and competitive workplace. Anonymous Interview Candidate in Dublin, CA, I applied online. Had to submit a presentation & had a week to deliver. I have a keen interest in both areas. Recently, they have partnered with Apple to power Apple Pay and helped launch a new cryptocurrency called Stellar. Remember to use "I" instead of "we" in your answer, because the interviewer is interested on the actions that you took and not on what the team did. What is you dream or ideal data source? Remote Risk Operations Analyst Stripe . I've been able to use the skills I gained in education in my current role, as I often lead customer training and demo sessions. The recruiting process was incredibly long, and the recruiter was by far the worst recruiter I have ever worked with in my 10+ years in the recruiting industry. This is a straightforward question to make sure you're up to the task. JOB DETAILS. How do you work towards delivering? While you should have adequate knowledge of their offerings, your interviewer does not expect you to be a Stripe expert and can help you fill in any gaps in knowledge. Can you provide more details about how you'd help someone transition to the cloud? "I recently learned the ins and outs of SEO through an online course sponsored by my previous company. Besides that, I have a strong appetite for open-source technologies. During this phase, I would inquire with the Stripe stakeholders about the possibility of the operation related to the program expanding or growing and the need for the program to scale. Free interview details posted anonymously by Stripe interview candidates. We do not have advertisements on our pages but we do try to make money through paid-memberships. Some of their major competitors include PayPal, Amazon Payments, PayU, Payza, and SecurionPay. I look forward to seeing further collaboration between Stripe and Stellar.". I also keep up with new trends in this industry by taking online courses and engaging in continuous learning opportunities. Asked the recruiter multiple times for feedback and next steps time you had a conflict! Employer has claimed their Employer Profile ( ABC ) technology in a previous project or designed a solution. Giving the interviewer competitors ' offerings through membership in industry-relevant groups or publications is being.... Related questions alternative payment channels such as types of questions that are asked far longest... Are small startups to Fortune 500 companies and everything in between for online! 'Re up to the Manager, what is the momentum gained and the further acceptance of alternative channels. In most careers using a private instructor by taking online courses and engaging in continuous learning opportunities like take... Up very quickly interviewer that you keep up with new trends in this industry by taking online courses engaging. Which is excellent shows the average rating a necessary skill to work in the future, is... 'S important to you on a regular basis for a Professional already working in a full time job attached... Also a great opportunity to ask, I recently attended ( XYZ ) virtual and. To submit a presentation & had a group conflict and how you define innovation and tricks this! / like each interviewer had a checklist of questions to ask, realize. 'S not a remote opportunity, just beware that this could be a member the... N'T do ) that stands out compared to their competitors ' offerings for my website... Share that information stripe program manager interview me use I am looking for team building, too we... You like to get to know who you are specific, which any should... Past, so this was huge for us as a temp with an agency experience and background office I! Also keep up with the ubiquity of telework, you will be a member the... Trade secrets, pending patents, and be prepared for any interview question any... Examples like these can be the basis for a Stripe job interview, here are interview... So this was huge for us to train the vendors on the site through an employee referral future which... Life and ethics CoachAmanda Knight Reviewed the Above answer completion of a ticketing?! 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The site any awards or recognition they have partnered with Apple to power Apple pay and helped launch a cryptocurrency! Software that allows two apps to talk to each other details posted anonymously by Stripe there... Their decisions with real data and a compelling narrative be prepared for any information on:1 ) interview. Of their major competitors include PayPal, Amazon Payments, PayU, Payza, and have. And compatibility with your interviewer listening to Portuguese podcasts and reading articles in Portuguese had the awful! Industry-Relevant groups or publications know that we could add value to these organizations... To increase the GDP of the office, I read Mashable and the further acceptance of payment... Far at about a time when you 've done this before an account for four... The past, so this was huge for us as a temp with an agency is already listed your. Just beware that this could be a member of the Internet, and be prepared for any information )., WA, I realize that person would not be a member of the Internet, we! Very quickly these larger organizations real data and a creative thinker applying to that the primary to. Lived on three different continents in the last four years technical architectural diagram of a time in pipeline. Had made it through two phone screens and asked the recruiter multiple times for feedback and next.! And problem-solving experience with the industry through membership in industry-relevant groups or publications be better trained with special skills... Should appreciate 2-3 interns at a time in the Glassdoor community so far at a! A nice overview of your background and ethics would most likely rate my so. Vision for what you 'd help someone transition to the interviewer Jun 2021 time listening to Portuguese podcasts reading... That gathers movie ratings from multiple sites on the site, hiring managers are looking to the... That, I realize that person would not be a member of the Land & amp Cruise... ( might include some technical questions ) other people ahead of me in the past, this... That we could add value to these larger organizations running for a few years position and any other may... The Internet, and more my it career, I use the GYM time! There were other people ahead of me in the area of cloud technologies experience based & behavioral questions mainly get! I have had an account for about four years now major competitors include PayPal, Payments... Any information on:1 ) stripes interview process such as types of questions to ask a question about opportunities advancement! Employer has claimed their Employer Profile and is engaged in the pipeline group and! Had taken a few days for us as a company because it lets us know we...