On a personal level, the things I wish to achieve in my life. How did you go about it, and did you achieve it? Once you have a phone interview with the recruiter, he/she will recommend a second interview. Interviews at Regions Financial Experience Positive 76% Negative 12% Neutral 12% Getting an Interview Applied online 94% Recruiter 6% Difficulty 2.6 Average Hard Average Easy Interviews for Top Jobs at Regions Financial Teller (70) Financial Services Specialist (34) Bank Teller (32) Financial Relationship Consultant (21) We also discussed the position in detail, and how I felt I could contribute. I applied through college or university. Three foundational elements serve as the basis of our culture: our values, our mission, and our vision. My interview was with 5 managers & the district VP, all were very nice. Looking back on the situation, I really learned a lot about myself and who I was as a worker to not put myself in a situation like that again. On Fishbowl, you can share insights and advice anonymously with Regions Financial employees and get real answers from people on the inside. Why work for us? Then they asked me how I have overcome objections in the past when selling a product or service. Financial Relationship Consultant Interview. Select a position you are interested in to see a comprehensive list of the requirements and responsibilities. To help you prepare for a Regions Bank job interview, here are 27 interview questions and answer examples. As you talk about your ability to delegate, make sure to talk about the importance of delegating for both your own efficiency in your work and in the work of your team. I am excited to start out in ABC position because I am confident that it will help me achieve my goal and broaden my skill set. As you answer this question, be sure to talk about the ways that you get to know your customers to best work with them. I interviewed at Regions Financial (Atlanta, GA) in May 2021. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I take as much pride in selling a lower end product to a person with lower socioeconomic status as I do in selling a product to the CEO of a large company. The man on the left is Delonte West. Then they asked me how I have overcome objections in the past when selling a product or service. As you look to interview for a Personal Banker position with Regions Bank, be sure to expect a question or two that really digs into the technical abilities that you would bring to the position in the form of a hypothetical situation that you will likely face in this role. Everyone was extremely friendly and professional. "When faced with this situation, I would ensure that the conversation between the customer and myself would be done quietly and with any documents out of the view of others. Your feedback has been sent to the team and we'll look into it. Took about 30 minutes, people were super nice and basic questions. The first phone call for an entry level position was with a Human Resources recruiter. Because of my time dedicated to this, I am now the trainer for new staff on our team. The process of the interview was very simple. Basic "interview questions" were asked, but most of the interview was to see whether I would fit in personality wise with the rest of the team. I applied online. ", "As someone who thrives in a team based atmosphere, I would be able to step in and become an effective team player from the first day. If hired for this position, what would you be able to contribute to this team based culture? I would take a keen look at their monthly income versus their monthly expenses while also taking into account their variable spending on a monthly basis. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Interviewed and selected special guests for our shows, to interview. This employer has embraced transparency and taken extra steps to engage with their employees. I know I can handle the work its just the matter of receiving the opportunity to do so, Anyone here work at Prudential Financials in Newark, NJ? 11/30/2022 12:30 PM. I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. My manager said I got the green light the phone call was more of a formality. I have to triage calls based on customer needs and utilize the system to transfer calls, place customers on hold or push through to another person's voicemail. As you prepare for a question like this for your interview with Regions Bank, think of a situation where you can highlight both of these things and don't hesitate to tell your interviewer the reasons why the failure occurred. At the heart of the role of a Personal Banker falls your ability to use your sales skills and customer service skills to match products that best suit each individual customer's needs. I interviewed at Regions Financial (Montgomery, AL) in Jun 2021. Second with the branch manager in person. ", "I work closely with my peers to share responsibilities and ensure key tasks are delegated out, should there be an important deadline to consider.". I build trust with people by doing what I say I'm going to do and delivering results on time. I really like this place. I applied online. What 401K Plan benefit do Regions Financial employees get? How is pay, wlb & work culture. Financial Consultant Interview process at Regions Financial Overall experience Poor Excellent Easy Difficult Interview process length About a month 31% About two weeks 30% About a week 17% About a day or two 16% More than one month 5% Most reported steps Background check 85% On-site interview 82% Drug test 80% Phone call/screening 73% But, I do consider myself to have a very high technical acuity when it comes to machinery and technology. We list them in this order for a.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Describe a time you went above and beyond for a customer? How much does an Financial Relationship Consultant make at companies like REGIONS BANK in the United States? Overall was a very smooth process and went very quick. We have regular team huddles to provide ongoing communication about process changes or upcoming events. Find out what skills and jobs are in high demand. I take the time to get to know my staff and their work preferences so I can effectively delegate work as needed. How much does an Financial Relationship Consultant make at companies like REGIONS BANK in the United States? "First and foremost, I want to deliver top quality service to customers of Regions Bank and perform my responsibilities with best in class service. I applied through college or university. He began by telling me that he had received a very bad customer complaint the day before and was now being reprimanded for it by our manager. To stay organized, the small team we had on staff worked off of a checklist each day to ensure we weren't missing anything important. "I take pride in any work with my name attached to it and therefore, always review my work before I submit it. As Regions Bank continually builds a team based atmosphere within their branches, they want to ensure that new employees that are brought aboard are true team players that will thrive in their culture. Regions Financial Financial Relationship Consultant Review It was a great place to work until John Turner came in Financial Relationship Consultant (Former Employee) - Saint Charles, MO - June 30, 2022 Regions used to have fantastic culture and a customer focused mindset. I interviewed at Regions Financial (Atlanta, GA) in May 2021. Assessments help employers see if you have the appropriate traits for a job at Regions. The process took 3 weeks. Are you sure you want to remove this interview from being featured for this targeted profile? I interviewed at Regions Financial (Birmingham, AL) in Mar 2014. Is it possible to break into IB, consulting or corporate development without a masters and without a top of the line GPA? Anonymous Interview Candidate in Jacksonville, FL, I applied online. OR. Copyright 2023 Grabjobs Pte.Ltd. Job seekers should prepare themselves for Regions Banks regimented pre-employment screening. I applied through college or university. No job-specific questions, they are just trying to get a feel for your personality. Opens the Fishbowl by Glassdoor site in a new window. Regions Bank. As you answer this question, make sure that you reiterate that you are aware of the sensitive nature of the transactions you will be working on with customers at Regions Bank and talk about how you will go about ensuring that a customers private information is kept private. Very laid back interview. While I always try to be a subject matter expert on any job that I do, working with external customers can always bring new things. It was quite a few questions. Last month, there was an overage, and I demonstrated my true character by reporting this to the management. As you answer, express that you would use a logical, yet tailored, approach with each customer in this situation. I applied online. In the end, your interviewer is ideally looking to hear that you can stay organized and on track no matter how busy things get if you're hired to join the team at Regions Bank. ", "I proof my work before sending it out, and I double check everything. , Recieved a email from a Regions recruiter with a link to apply for the position and complete the assessment. Got the opportunity through my universities Career Services department. If it was an issue that I had to approach my manager about, I would do so immediately and I would show the customer where they could wait in the lobby. Share how this job will help you get one step closer to achieving your goals. ", "For me, success is achieved when I can be proud of what I have accomplished in the day, and can also be proud of the attitude that I kept while meeting those accomplishments.". I had two interviews, one with HR and one with the Branch Manager. The successful candidate should be individually driven and competitive, as well as motivated to work as a team to achieve a common goal. Each panel was interviewing for a specifc position. Tell me about a time where a customer asked for something they did not need, how did you show them something better fitting? Read more, Upgrade to Premium to view the number of applicants for this Job. Helping the customers and businesses we serve to make better and smarter financial decisions andJob DescriptionClient Relationship Consultants build relationships with customers, engaging them RGP - Portland Name a time you had a problem with a difficult customer and how you resolved it. What in your education has prepared you to work at Regions Bank? Regions Bank wants to see that you think about the future and are actively working towards your goals. Recieved a email from a Regions recruiter with a link to apply for the position and complete the assessment. After I asked my questions they told me they'd give me an answer either way by the end of next week. Then, proceed to focus most of your answer on talking about the skills and resources you utilized to keep you on track and focused during this difficult time. My manager kept telling me that I had the skills necessary to do so. ", "The first and most important step to this process is helping the customer truly see their financial situation by delving into their income and expenses. If not, there is no need to worry as long as you can talk about your ability to learn and thrive with different technologies and give examples of times where you've had to do just that. Anonymous Interview Candidate in New York, NY, I applied online. I also enjoyed the person interviewing me they made the process much easier and pleasant for me. Some key things that have helped me master this part of my current job are my willingness and ability to learn my company inside and out and my clear and concise communications with customers that call. Financial Relationship Consultant Interview. If you owned a new bank what are some things you would consider as a funding manager? How is pay, wlb & work culture. If you are a recent college graduate or starting a new career, you may or may not know where you'd like to be in five years. Armed with that knowledge, I would then rely on my ability to get to know my customers and what they find important to them to help them grow and thrive into the future. I interviewed at Regions Financial. I interviewed at Regions Financial in Jul 2022, Great experience I was very comfortable and I wasnt nervous at all. How can you stand out? As you answer the question, stay focused on the professional and resourceful approach that you would take with customers when put in this situation and don't hesitate to talk about any similar experiences you've handled in the past on the job. If you do have direct experience with currency counting machines, that is great! I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. Continuous practice will allow you to feel more secure in your skills and of course, improve your score. ", "Over the past five years, I've had some great training on employment law, ethics and presentation skills that will all be relevant to this role. For me personally at the end of each day, I took a lot of satisfaction in knowing that I kept my head focused and did a great job. As you answer, be sure to talk both about why you feel that building rapport is important and the ways that you go about building rapport to those that you work with. I took a very empathetic approach to learn why he was feeling the way that he did and I quickly learned that he was indeed in the wrong in thet situation. Food & Beverage Online Courses I applied online. Give an example that demonstrates your perseverance and proactive approach to facing a challenge or conflict. The second interview will consist of two managers asking you questions to see if you are a good candidate. ", "In my mind, building rapport with my colleagues and customers comes down to the basic principle of trust. Regions Bank Interview Questions & Helpful Tips Preparation for your interviews can help you feel more secure as you go through your interviews. "This question really brings me back to a particular week a few years ago in my current job. On top of that, explain the importance of taking an empathetic approach with your customers and talk about why an empathetic approach is important when working with a customer on their financial needs. Find contacts: direct phone number, email address, work experience. The process took 2 weeks. He was slamming desk drawers and using really inappropriate language. My interview was with 5 managers & the district VP, all were very nice. Regions has been named as one of Americas Most JUST Companies by JUST Capital, along with its media partner, CNBC. But so far the recruiting process has been extremely easy. Name a time you had a problem with a difficult customer and how you resolved it. If hired for this role, my immediate goal upon starting would be to get to know my team very well. They asked about me personally and took the time to provide feedback! ", "I show integrity in my work in everything that I do. I feel secure in my ability to think and act quickly while I'm working in ABC position for Regions Bank. As calm as I could, I told the lady that I would be very glad to take care of a return for her and I'd be happy to put her in contact with a manager. tell me about a time you dealt with a hard customer. I rely on my ability be upfront in speaking with everyone that I work with, no matter what role they play with the organization. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. Staying organized is essential to make sure that you are thorough and pay attention to details, to keep customers happy. Any time that I delegate work, it is important that I put the work in the hands of the right person and I do this by knowing the colleagues that I manager very well. After that, you will be prompted to add basic personal information and to add your resume and cover letter. The chart shows total cash compensation for the REGIONS BANK Financial Relationship Consultant in the United States, which includes base, and annual incentives can vary anywhere from $48,830 to $64,969 with an average total cash compensation of $56,899. ", "My primary goal is to achieve a leadership position within the banking industry. Unlock Employer Account. View the Cost of Living in Major Cities, Browse other Companies in the Financial Services Industry. To make this process smoother, I scheduled frequent updates with my team, peers, and leadership to ensure all deliverables were being met on time and the transition to new processes was being handled with the utmost professionalism not to impact the level of service our clients received. financial institutions. The process took 3 weeks. Find the best jobs in the US, apply in 1 click and get a job today! If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. Knowing that this wasn't typical behavior from him, I immediately walked over to see what was wrong. Why are you a good candidate. The process took 2 weeks. Commercial Customer Service Representative. Anonymous Interview Candidate in Murfreesboro, TN, I applied online. It had some standard math problems and scenarios. How is their IT department for roles like Director or VP? I applied online. The process took 2 weeks. Phone screen followed by virtual interview, then weeks later had a final, in-person interview. Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. "To do this effectively, I would rely on my ability to get to know my customers and their needs and I do this through confident and friendly conversation with them. A phone interview and a interview with two branch managers in one sitting. I interviewed at Regions Financial (Mobile, AL) in Aug 2021. In speaking with the client, they were very unhappy about our customer service and overall pricing. Strong data and Financial System Skills are required: Excel, GL Systems i.e. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Homosassa Springs, FL, United States Area, - Hilton Head Island, SC, United States Area, - Dallas-Fort Worth, TX, United States Area, Just interviewed recently just common sense questions, Opens the Fishbowl by Glassdoor site in a new window. "When I was working for my last company, we had a drastic shift in leadership that required the organization to adapt quickly to new ways of doing things. I interviewed at Regions Financial in Jul 2022, Great experience I was very comfortable and I wasnt nervous at all. I was contacted by a recruiter and set up an interview time, and the interview was conducted by two branch managers in a video call. It was late fall as the holiday shopping season was ramping up and our store was very short staffed due to a maternity leave and two employees leaving on short notice. For Employers. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Tell me about a time when you were given a goal to achieve. How is their IT department for roles like Director or VP? Whats the best way to have a lack of compensation and incentive conversation in your department? What are your three biggest strengths and how would they be beneficial at Regions Bank? If you have worked in situations that involved confidential material in the past, be sure to talk about them as well. Anonymous Employee. We did some sales role play, they had asked questions like why Regions, where do you see yourself going in your professional career, what kind of position are you looking for, how do you handle sales objections, and simple questions like that. Regions'mission is to make life better for our customers and communities and we are looking for candidates committed to helping customers reach their financial goals by understanding and meeting customer needs. Interviews were fairly unstructured, more behavioral and fit questions than anything else. I got along with the boss so it went very well. Salary.com's CompAnalyst platform offers: Calling in Sick: 7 Good Reasons, 7 Lame Reasons, Types of Bonuses: 10 Bonus Programs for Employees, 8 Jobs Youll Love That Pay $50,000 a Year. I applied online. I'm also always considerate to the thoughts of others and work my timeframes around the needs of others, especially when it comes to the customers that I work with. 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In this situation funding manager from people on the inside copyright 2008-2023 Glassdoor. Two interviews, one with the boss so it went very quick sure to talk about as... Individually driven and competitive, as well a job at Regions Financial Birmingham! `` I proof my work before I submit it universities Career Services department level... Bank what are your three biggest strengths and how would they be beneficial at Regions in... Questions to see that you are thorough and pay attention to details, to keep customers.! Before sending it out, and I wasnt nervous at all trainer for new staff on our.! Your personality the district VP, all were very unhappy about our customer service and overall pricing their work so.