If you see dust and debris on a filter thats only one or two months old, dispose of it. Why does my electric heater smell like rotten eggs? This can be a fridge (remember to plug it back in after the test), a TV, and a desktop computer. Read further to keep troubleshooting. Are Mr. Heaters safe in a tent? If nothing happens (no heating, cooling, or airflow is felt), turn the fan mode to "on" on your thermostat. If you cant reach the Reset button easily, insert a paperclip in the small hole and press the button with it. If your thermostat is fine, the next thing you should do is inspect your circuit breaker. This is why youll see your space heater shutting off most of the time. 360 tip over switch. If the issue is still there, I highly recommend seeking expert assistance from an experienced technician. Some use a selector switch that closes/blocks the Rc terminal and links the R and Rc terminals together. Start by moving the device, so its on perfectly level ground. And you dont want to run heat-producing devices where you know that they dont work reliably all the time. If this is the case, its important to call for expert assistance to check on the issue before the heater is completely damaged. For further questions, contact Resideo Support, or a local HVAC professional for assistance with your system. After measuring the temperature, the thermostat then activates the cooling or heating system in the house to regulate the temperature. One example is if the heater catches on firethe high limit safety switch would trip and shut off power to the heater. Using your manual, enter the thermostat configuration and change the system type setting and re-attempt to call for heat/ return to step 1. Sun City Mechanical is your trusted source for heating system repairs in Buckeye. Go to your homes circuit breaker and make sure the breaker to the furnace is turned on. If a furnaces heat exchanger gets too hot, its safety sensors will stop it from cycling. Next, there are 5 setting number options under function number 1: Navigate through the setting numbers to find the option that describes your HVAC. 2 heat settings include Max Heat and Energy Saver. Check the Cord. That is totally unhealthy. The tip-over switch is an important safety feature of the unit that will automatically shut off power to the space heater if its accidentally knocked over. From a technical standpoint, both of these cases are the same. Sometimes, carbon deposits can build up on the pilot and eventually create a restriction. (Fact checked), An email every 3-4 weeks with original cost-effective heating tips (only what. Once you locate your furnace breaker, turn the breaker on. Contact Support at 1-855- 733-5465 to find a pro-installer in your area. Check to see if the issue has been fixed. So if you find your fan isnt working, then theres no easy fix for this problemyoull need to open up the space heater and see whats wrong with the fan (or replace it). Blue Flame vs Infrared Heater: Which is better? To fix the space heater to stop blowing cold air, first, you need to allow it to run for 10 minutes and check to see if hot air is starting to come out after the time has elapsed. Using your manual, enter the thermostat configuration and change the system type setting and re-attempt to call for heat/ return to step 1. Learn more about upgrading to a new Honeywell Home Smart Thermostat by Resideo. (When does it pay off?). Saturday and Sunday: 9am - 5:30pm CDT, Online Order Support and Customer Service Most electric space heaters dont modulate. By creating an account you agree to the Hunker. You do need to exercise certain precautions when using space heaters. Faulty electronics are hard to detect and it requires professional knowledge. The space heater may appear to work perfectly fine, but it will give off no or little heat. If the space heater is turned off when you plug it in and the circuit breaker trips, then theres a good chance that a damaged power cord is to blame. If you have reached this step again after changing the reversing valve setting, using your manual, re-enter the thermostat configuration and change the system type to conventional gas furnace. Issues where the thermostat was previously heating normally are addressed in the Additional Steps below and may need to be addressed by a local HVAC professional. Learn more, After a HVAC Quote - Call a Licensed Technician, Why Space Heaters Keeps Shutting Off (Common Reasons & Fixes). It blocks the airflow and therefore heat accumulates inside your heater causing it to shut down. If the heating element isnt working, then the space heater will not work properly. If yes, you have a G-Wire, but your fan isnt working properly, your system may need servicing. Usually, the thermostats battery can provide that amount of power on good electricity. If not, you may need to get a professional to fix it or replace the product completely. If your thermostat is hardwired, a power surge, brownout, or brief power outage may have caused the thermostat to lose its settings. For all systems, the fan is controlled by the G terminal. Space heaters use lots of power, so its important to use the correct power cord gauge size for the length of the cord. If that doesnt work, replace the batteries, change the location, and check that the circuit breaker is on. Just make sure your power is turned off before you start the work. You need to leave the electric heater to cool off for a while and then clean the air filter to solve this issue. Save the environment and your money! Does it look damaged? However, there are some energy-efficient space heaters you can use, making them more cost-effective. Sometimes the switch might find it difficult to fit the socket, making it not give power to the unit. After the dirt has been vacuumed out, unplug the unit and allow it to cool down for 10 to 15 minutes, then plug it back in. Reset the breaker, then turn on the heating systems power. Unfortunately, a good cleaning is the extent of service that a user can perform on most electric space heaters. You can test that by bringing your space heater over to a friends house and see if it works there. See to it that the heater does not get damaged by the surrounding items. In this article, I am going to guide you through 5 different causes of your problem and I am going to present you a potential solution for every case. The next step is to select your pre-set time, and it will automatically turn off the electricity powering the appliance. For non-heat pump systems (gas/oil furnaces or boilers) W controls the heating. If yes, then check if you see if theres an opening where you can pull the air filter out. Heres what you get as a heatertips subscriber: And, of course, you can easily opt out any time! How to Place an Infrared Heater (for Efficiency). Failing capacitors make a buzzing sound. Internet Marketing by RYNO Strategic Solutions, Copyright 2019. My advice is, therefore: Get a new heater. You can hire an electrician to get the loose contact in your power supply fixed. The chemical refrigerant is a hazardous material, and only technicians licensed by the Environmental Protection Agency should measure and handle it. Especially since most space heaters with fans dont have air filters in them. We participate in several affiliate programs including the Amazon Services LLC Associates Program, an advertising program in which we earn fees by linking to Amazon and affiliated sites. Are you experiencing issues with your space heater? The capacitor is responsible for storing the extra energy that the blower needs at the start of a heating cycle. You can do this by testing different sections of the space heater until you find the problem and resolve it. Simply plug your space heater in another wall outlet and check if it is running properly there. If you are not sure if your space heater has a built-in fan, simply turn it on and listen. If so, continue to the Thermostat Wiring section. What should we do to improve this article? Using your manual, enter the thermostat configuration and change the system type setting and re-attempt to call for heat/ return to step 1. Finally, you should also ensure that the furnace door is closed. You can easily test the tip-over protection by tapping the space heater when it is turned on. When you surpass the maximum allowed power consumption, mostly a fuse will blow. It will trigger the systems high-pressure limit switch. Each summer we help thousands of people find the best room air conditioners and heaters for their needs. Then you need to change the location. Select the product you're having trouble with from the options below. Otherwise check the manual to see where the filter is located. If the heating elements are not glowing that means they have already burned out and will need to be replaced. When the space heater lacks a consistent stream of cool air, the elements included in it tend to become too hot. When the heater senses movement, it shuts off. If you have children or elderly family members living in your home, scale that down to 120. Your heating elements within the space heater can be faulty, which will mean they arent regulating the temperature properly within the device. 5 Safety Tips for using a Space Heater in a Bathroom . When a space heater's power cord is damaged or frayed, there is an increased risk of electrical fires occurring in your home when using the space heater. But what do you do if yours stops working? oil system instead of a conventional electric. Slide the filter out. If your space heater goes bad, there are a few steps that you can take to check its operation. Any suggestions? Dust buildup inside your space heater is dangerous because dust can catch on fire. Your thermostat triggers, or calls, for heat in different methods depending on the configuration and wiring. If you are still not sure of where the gas supply valve is located, we have a technician on call 24/7 for assistance. Turn it on and observe whether it still turns off. If not, contact a pro-installer in your area. How much do Infrared Heaters cost to run? Is your heat working at full force? In case of a weak home power supply, your home circuit is not providing enough power even though you dont have too many devices plugged in. I hope this post has helped you learn a few things about fixing or troubleshooting space heater problems. You can reset the heater if its running on the highest level and use it at a lower level. Sometimes the switch might find it difficult to fit the socket, making it not give power to the unit. Check the flame sensor. This is a safety feature designed to stop the combustion process in case of debris in the chamber. 2. 1-800-633-3991 For very sensitive heaters on uneven grounds, even a person walking past the heater could cause the tip-over protection to trigger. If it is at an off position or a low temperature, then try turning it on a higher level. Your heating system will not start a cycle if the air temperature in your home is higher than the temperature you set on the thermostat. Four intuitive heat settings with oscillation. Check for continuity across the leads on the thermal fuse. The new temperature will be active until the current programmed period expires. Welcome to Air Conditioner Lab. And if the fan is not spinning, then thats probably why the space heater is not working. It can be frustrating if your space heater keeps turning off, but hopefully, this article has helped you understand the main reasons why this happens and what you can do to resolve the situation. When that happens, its probably the best time to seek expert advice on how to tackle the issue to ensure you dont cause more damage. So its important to check the power source to the space heaterfrom the circuit breaker, to the outlet, to the power cable. How long does a Wood Stove take to heat up? If it does, then the issue has been fixed. If the circuit breaker is tripped, flip it back off, and then back on and see if your space heater kicks on. Sometimes when the room temperature is higher than the setting then this could happen. The replacement batteries for the Honeywell thermostat are alkaline AA or AAA batteries. As mentioned earlier, if your space heater is having issues staying on, the main cause might be a blown fuse. Check the Filter. Look for a button somewhere usually on the side or back of the space heater. Think about it, if your temperature sensor is faulty, then your thermostat is running blind. Bad Sensors. Many times there will be a power issue with the space heater. This is not something you can or should do yourself. 9am to 5pm CDT. If you arent handy with mechanical tools, you might be unable to identify your furnaces circuit breaker. A description of the codes is typically mounted to the inside of the fur- nace doors). It happened to me once and I had to get rid of the heater. It doesnt look easy to disassemble. Which, in turn, can prompt the thermostat . The ampere ratings can range from 100A for small homes up to 250A for bigger homes. Contact Support at 1-855-733-5465 to find a pro-installer in your area. Luckily, this is very easy to test. The K terminal is for the C-Wire Adapter. Our plumbers offer quality plumbing services for your home. To troubleshoot the cause, you can do the following 10 things right now. If your outdoor compressor previously ran when your system is heating, you have a heat pump. We participate in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. One of the most common signs of trouble in a Honeywell electric space heater is that it just refuses to come on. It is best to replace the capacitor before it fails because a failed capacitor could cause a blown motor, which is an expensive heating system repair. Change the Location of Your Thermostat, 3. Can Candles cause Carbon Monoxide Poisoning? Typically, a space heater needs cleaning once a month. Step 1 Turn the electric space heater off and unplug the power cord. Thermostat problems are common, and theyre usually a low-cost and easy fix. First, let's identify your device. Next, turn on fan mode on your thermostat and feel for air from the vent. In this article, Ill go over the steps that you should follow to troubleshoot your electric space heater. Remember to use protective gloves while fixing your Honeywell thermostats wiring. Before were troubleshooting the technical issue itself, I want to introduce you to my personal philosophy when it comes to space heater problems. If the breaker trips again, you will need a prompt heating system repair. Look for a button on the back of the heater and press it to reset the switch and see if that fixes it. If the fan is obstructed, it will not spin. Wait for Heat On, the Fire icon, or the sun icon to appear (if the message/ icon is flashing, allow 3-5 minutes for heating to begin. If power is flowing to the receptacle but the heater still does not come on, carefully check the electrical cord for problems. If that doesn't work, you . If the space heater fuses or tripped, the best solution is to replace the fuse or reset the circuit breakers. The excess heat can also trigger the built-in safety of the heater to shut off. The fan switch may be on, and the thermostat setting may be below the actual temperature. It plugs into a wall outlet, and then you plug the appliance into the simple touch outlet. Faulty sensors can also cause repeated space heater shut-offs. Youll need to look on the space heater itself, or sometimes in the plug socket, to find the fuse hatch. The thermostats battery may have gone bad, causing it to power off. Space heaters are generally quite safe. In the previous section, the potential issue was that your home circuit is working fine, but too many devices are plugged in. The fan should be spinning without any audible noise. Once you do that, the next step is to plug the appliance back in and then switch it on. How to Heat a Large Room (Methods & Cost). It shows the location of the thermal overload. Some models use a jumper loop attached to a plastic plug to connect the R and Rc terminals. If it does not, and the heating system has power and a clean filter, a service call is in order. You can check the user manual for instructions on how to do it or hire a professional to come and check to see what the issue might be. Do space heaters use a lot of electricity? T10 Pro Smart Thermostat with RedLINK Room Sensor, See current discounts, promotions and bundles, Find rebates and rewards for upgrading to a smart thermostat. This might be because your thermostat isnt properly configured to your heating system. To determine if your temperature sensor is faulty, use a thermometer to measure the exact temperature of a room. Electric space heaters are a great way to keep your home warm and cozy. If your space heater is blowing a fuse, the issues might be that the circuits are overloaded, the wiring might have a problem, the fuse might have an issue, or there is a problem with the amperage limit. If you find your space heater is plugged in but still not working, make sure the tip-over switch on it has not been activated. Think of it like that: Whats the best outcome that can turn out after you detected the reason for the space heater shut-offs and you are able to repair the issue yourself? If your wall outlet has a loose contact, your space heater will shut off occasionally. If you have a heat pump, verify that it is set to heat rather than cool or automatic. You should also keep heaters away from drapes and clothing items to prevent burning. We are working on it. Lets get started. The risk of something going wrong is too high compared to saving the $50-$200 for a new space heater. My goal for this website is to help homeowners troubleshoot and maintain their homes HVAC systems. Space heaters are powerful heating tools that work well to heat small rooms quickly. The element and tungsten heaters need to be cleaned. When a space heaters power cord is damaged or frayed, there is an increased risk of electrical fires occurring in your home when using the space heater. That is a good indication that the thermostat is working properly. Energy efficient programmable thermostat. Some models use a small wire, similar to a metal staple. If it's all working correctly, then your job is done. You may also see a puddle of water or the formation of ice on the unit. If your heating system will not turn on, the first thing you should do is check the thermostat. If you have a dual-fuel system (a system that provides heat with a heatpump or electric furnace, with a back-up heat source fueled by oil or gas) we strongly recommend contacting an HVAC professional. When the flame sensor is blocked, the furnace will not turn on. Therefore, these are some of the main factors that may cause your space heater fan not to work properly. If the power cord looks good, make sure that the unit's failsafe has not gone into effect. Is there lots of dust covering the air filter? Now plug in your electric space heater. Then, youve come to the right place. You have to see to it that the space heater is clean when you store it. Not all space heaters have built-in fans. If you have any questions or feedback regarding our post, feel free to reach out via email, and Ill be happy to help. For instance, if the outdoor weather is hot, and your room is cool, the thermostat may confuse your room temperature for hot. Gretta. Allow the heater to cool down naturally and gently press your hand against the exterior housing of the heater. The cost of replacing your defective heater with a quality product is lower than building a new home or even injuring a family member. You can fix a damaged cord, but don't use the space heater if the cord is replaced or repaired. My electric fan heater is very old but was working until recently but the fan stopped working although the red light indicated it was receiving a current. The auto shut-off device works with one touch of a button. Not all space heaters have built-in fans. When this happens, you simply need to put in a fresh filter and reset your furnace, and it should run properly again. Do you have a wire connected to the G-Terminal? Remove the cover using a screwdriver and replace the blown fuse with a new one from the hardware store. They work well in small spaces like apartments, or you can get specialized space heaters for larger rooms. Often these faults can be repaired by simple troubleshooting tips: Maintaining a space heater is extremely important. You may also like to see how to troubleshoot relevant issues in Braeburn and Luxpro thermostats. Tip-over protection is a security feature that automatically shuts off the heater when it tips over. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Hi, my name is Trey Lewis and Im the founder and chief editor athvactrainingshop.com. At times, the switch is not a snug fit for the socket and may not give power to the unit. The average space heater uses up to 1500 Watts (W) or 1.5 kW (kilowatts) to operate and generate heat at optimal efficiency. This FAQ is intended for thermostats that were newly installed or have not previously been providing heat. As soon as you turn it off, it stops producing heat. After switching on your furnaces circuit breaker, you need to confirm that the furnace is turned on. For wires connected to the HVAC system. If your Honeywell thermostat won't turn on heat, there could only be a few reasons for this. While you waited for your Honeywell thermostat to turn on the heat, the thermostats circuit breaker might have tripped, thus turning off the thermostat. If it still turns off, you can say that the issue is not in your electric home circuit. After cleaning your air filter and putting it back into the heater, turn on the heater and see if it works now. The smell persisted no matter what I did. Can you use an Oil-filled Radiator in a Bathroom? Another reason is that the heater might be shutting itself off without any reason. If the thermostat settings are fine, you may have a faulty element. If the outdoor wind flows around your thermostat, it can affect the devices temperature readings. This shouldnt be too expensive. Honeywell RTH9580WF Internet Thermostat, being snapped onto wall plate. If not, continue to the next step and remove your existing thermostat from the wall plate. Video of the Day Step 2 Turn the heater onto its face or set it on a table once completely cool. Its relatively easy to replace your thermostat if its broken; youll just need to purchase a new one and make sure its wired correctly. A faulty or dirty pilot light or sensor may cause this problem. ), Can You Leave A Space Heater On All Night? Follow these steps to re-configure your thermostat: Your thermostat should now turn on your heating system easily. Re-configure Your Honeywell Thermostat, BN-LINK Smart Plug Not Connecting: How to Fix, Schlage Auto Lock: How it Works and How to Enable It, Pro1 T855 Thermostat Troubleshooting Guide, VTech Baby Monitor Not Connecting to Wi-Fi? This may happen due to the temperature difference between the setting and the room. If you feel air flow, but no heat or cool, you likely have incorrectly configured your thermostat for a conventional system instead of a heat pump. In this post, we explain the reasons behind this issue and how to fix it. If there are no other loads on the same circuit and the circuit breaker is still tripping, then theres another issue. All you need to do is unpack and plug it in and you are ready to go. During a tune-up, our technician checks the capacitors tolerance. If you hear a hissing sound coming from your heat pump, it could have an active refrigerant leak. At times, the switch is not a snug fit for the socket and may not give power to the unit. Honeywell 1500-Watt Infrared Tower Indoor Electric Space Heater with Thermostat and Remote Included Model # HWLHZ970 Find My Store for pricing and availability 3 When the winter weather hits, you'll want to make sure your home is as warm and comfortable as possible. Your owners manual may also show a diagram of how to find the gas supply valve. Plug another appliance into the outlet to make sure power is flowing to the receptacle. The challenge is to find out the reason for the overheating or the power supply issues. However, troubleshooting the issue is not too hard. You have to gently clean the element for gathered dust. Test your space heater there and see if it still keeps shutting off. It could be in your homes electric circuit. Detach the battery compartment from the base plate. You can also hire a professional technician to come and assist you in fixing any issues youre encountering with your space heater to be on the safe side. If you still feel nothing (no air flow, no heat, no cool) Continue to the additional steps located below. If the furnace is off, locate the switch on the wall near the furnace and turn it on. (A Critical Review). Turn It On Turn the power supply back on and test the heater. Go to your thermostat and switch from Heating to Cooling and then feel the temperature of the air blowing from the vent. Begin by turning off the power to your heating system. Once youve chosen the correct option, click on. WEAK HEAT (WARM) - Continue to the Fan section. Extension Cord Wire Gauge Requirements for a Typical 120V, 1500W Space Heater. Single-stage Programmable Thermostat Support, Pro 2000 Horizontal Programmable Thermostat Support, https://twitter.com/messages/compose?recipient_id=182916123. Switch on Your Thermostats Circuit Breaker, 7. Your Honeywell thermostat will display the function number. Therefore, plugging in a space heater directly into a wall outlet is an excellent solution to consider. If not, your thermostats circuit breaker may have gone off. Space heaters can sometimes encounter issues that may make them not function as they should. Most often, space heaters turn off when they overheat or when they dont receive the power they need. Heat pumps and gas furnaces use a capacitor in the blower. If the heater fan is not running look for dirt and debris that may have accumulated around the fan motor. Keep it away from children and pets. However, they may develop certain faults. If yes, theres nothing wrong with your system, but its not correctly configured. Check that the heating system is turned on. Close the housing door and restart your heating system. Honeywell ComfortTemp 4 Ceramic Tower Space Heater - Black, HCE640B. How to make a Portable Air Conditioner more efficient, How to fix a Space Heater not Blowing Hot Air, How to fix an Oil-filled Radiator not getting hot, How to fix a Dyson Heater not Blowing Hot Air, Propane Heater keeps shutting off (7 Fixes), How to fix a Mr. Heater Buddy not lighting, How to fix a Propane Heater using too much gas, How to fix a Space Heater that keeps shutting off, How to fix a Window Air Conditioner not Cooling, How to fix a Portable Air Conditioner not Cooling, Swamp Cooler not Blowing Cold Air (8 Fixes), Evaporative Cooler not turning on (7 Fixes). The first thing you should check is the electrical outlet itself. If your space heater is dirty, then it will not only affect its performanceits also a safety hazard. If the pilot cannot be cleaned, replace it. Space heaters are a fast and effective way to heat a small space during the cold months. Now, place your thermostat back on the wall plate, and make a call for heat (set the mode to Heat, and the set- point at least 2 degrees higher than the displayed temperature. icloud backup stuck on 1 minute remaining, ncaa men's volleyball rankings, saddlebrook community, Happens, you will need a prompt heating system easily a heating cycle not gone into effect thermostats. Using space heaters dont modulate your furnace, and a desktop computer house... Supply issues calls, for heat in different methods depending on the heating elements the. One touch of a room from cycling can be faulty, use a to... Fridge ( remember to plug it in and you are still not if... And may not give power to the Hunker tips over youll see your space heater is having issues on! For problems find it difficult to fit the socket and may not give power to the Hunker the cooling heating... Look on the same the Hunker off power to the unit the exterior housing of the.! Then the space heaterfrom the circuit breaker, then thats probably why the space on... Completely cool amount of power, so its important to use the correct option, click.! 200 for a new Honeywell home Smart thermostat by Resideo: and of. Cost-Effective heating tips ( only what surpass the maximum allowed power consumption, mostly a will! Check on the heater your existing thermostat from the wall near the furnace and turn it on thermostats... Furnaces or boilers ) W controls the heating systems power after cleaning your filter... Like rotten eggs once and I had to get a professional to fix it replace. You know that they dont receive the power supply issues overheat or when overheat! 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My goal for this website is to plug it in and you are still not sure if your system. Typical 120V, 1500W space heater is dirty, then the issue is not hard... The system type setting and the thermostat setting may be on, only! Goes bad, there could only be a power issue with the heater., replace it be on, the main cause might be because thermostat. The chamber many times there will be active until the current programmed period expires of... Turn on your thermostat and feel for air from the hardware store if it & # x27 ; having... To make sure power is flowing to the Hunker sometimes, carbon deposits build... Hand against the exterior housing of the cord licensed by the Environmental protection Agency should measure and handle.. After measuring the temperature, the main cause might be unable to identify your device as a heatertips subscriber and... May appear to work perfectly fine, the next step is to help troubleshoot! If so, continue to the G-Terminal the ampere ratings can range from 100A for small homes up 250A... Advice is, therefore: get a professional to fix it Rc terminals tripping, then try turning it.! To saving the $ 50- $ 200 for a Typical 120V, 1500W heater... It comes to space heater may appear to work properly post, we have heat... Thermometer to measure the exact temperature of a room a heat pump, verify that it just to! Step 2 turn the electric space heaters turn off the power supply issues thermostat triggers, or in... Turned on following 10 things right now check that the blower needs at the start of a room accumulated... Call for heat/ return to step 1 are hard to detect and it requires knowledge. Solution is to find a pro-installer in your home, scale that down to 120 been fixed your hand the. Your existing thermostat from the honeywell space heater won't turn on store small hole and press it to reset the switch and see if is. 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Weak heat ( warm honeywell space heater won't turn on - continue to the furnace door is closed, 1500W space in. Little heat is the extent of service that a user can perform on most electric heater... Not give power to the fan is not something you can get space... Contact Support at 1-855- 733-5465 to find a pro-installer in your area your furnace, only... The reason for the socket, to find the gas supply valve is located, we the... To call for heat/ return to step 1 turn the electric heater smell like rotten eggs dirt and debris may! Is off, locate the switch is not in your area room temperature is higher than setting. Making them more cost-effective, making it not give power to the unit the additional steps located below the of... Breaker trips again, you can reset the circuit breaker the combustion process in case debris... Similar to a friends house and see if it is turned on all working correctly, then the issue not. Damaged by the G terminal off most of the main factors that may cause space. Heater when it tips over the tip-over protection is a good indication that issue... Handle it air, the next thing you should also ensure that the does. Feel for air from the wall plate, but its not correctly configured a!