GameStop Corporate Office & GameStop Headquarters reviews, corporate phone number and address. You can sit back and relax or do whatever you like in the meantime, and well let you know the instant you can talk to a customer representative. You can inquire about the info you need online by following the instructions below: This method is valid and can be helpful if you dont want to speak to agents over the phone, but it does require more time. I feel a replacement PlayStation 4, upgraded to the PlayStation 4 Pro is deserved for what Ive gone through. Is this your company? I would like an apology from both parties and my refund plus gratuities for all the anguish I have gone through. Sometimes i just go in and walk around or talk for an hour; I'am never questioned about my actions and unlike other game stores i have never been accused of stealing. This is copied rom the Gamestop website: If this is how they conduct business and fail to stay committed to their deals and thier customers this will be the last time I buy anything from gamestop and my gaming friends will also hear about this because there is another gaming place in our town called gameon who will be getting our business. GameStop deals in the Retail industry and offers products such as Video games, Consoles, Accessories, and provides its services in show, several countries According to the latest report, GameStop has generated US$6.01 billion (2021) and net income being US$381 million (2021). 3.00 2019 1.00 2021. They cover business area such as Corp, consumer electronic, service retailer, Europe, Canada, Australia, GameStop, physical and digital video game software, video game . Doing Business As: GameStop Company Description: Established in 1996, GameStop is a retailer of new and pre-owned games and entertainment products through its e-commerce properties and thousands of stores. This isn't even the first issue I have had with your online orders. Career Listings. REALLY? One of the main complaints from employees is the alleged difficulty in getting clear answers from GameStop's corporate office. I feel a replacement PlayStation 4, upgraded to the PlayStation 4 Pro is deserved for what Ive gone through. Find a participating store near you: bit.ly/3IeqJnx. Would like a refund - the amount was $500!!! I preordered hogwarts legacy back in august of 2022, Fastforward to feb 2023, payment was taken out of my account on feb 9, game released feb10, and now feb22 2023 i got ahold of customer service after waiting on hold for about 35minutes spend another 30minutes on the phone and asked to talk to a supervisor. Sit back and relax while we do the work. The product was delivered in a box with a crushed corner, when I plugged it up it had static in the upper and lower parts of the screen and it got worse from there with the screen eventually going all green, then black. Performance & security by Cloudflare. In most of the cases, the closing time has been around 8 pm. She has a bachelors degree in Finance from Wuhan University, a masters degree in management from the HEC School of Management and a masters in Business Administration from the London Business School. Come play Nintendo Switch games, Special Edition Pokmon Switch OLED, giveaways, and more start at 12 PM. The payments I have made to PayPal and the money GameStop has. i chose gamestop. I will LAUGH when I see their new plan with selling apple products sink along with their already failing company. Robert M. August 9, 2011. Culture. Create an account to follow your favorite communities and start taking part in conversations. As others have stated, filling out an online ticket does nothing as they do not respond to those either. My son went into the store and came out with a $4.99 game and a $2.00 credit on a gift card. Some lady threatened to call the "Attorney General" on me because her Husband traded in their sons Xbox without asking. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of GameStop, Like, share & subscribe to GameStop on YouTube at. A free inside look at company reviews and salaries posted anonymously by employees. GameStop is a multinational company founded on 1984 by Leonard Riggio, Daniel DeMatteo and Richard Fontaine with its headquarters located at Grapevine, Texas, U.S. and key people behind it being Ryan Cohen (Chairman) and Matt Furlong (CEO). My main gamestop is in Altoona Iowa but pretty much any gamestop in central Iowa is great! Like really? We are not officially endorsed by nor affiliated with Gamestop. These are the facts according to fedex, the package was delivered on Sunday at 11:00pm to an unknown address in Chester, Va. How To Contact GameStop Customer Service Over the Phone To speak to a GameStop customer support rep directly, dial 1-800-883-8895 and ask them to provide you with the assistance you seek. I was told it was lost in transit or delivered to the incorrect address. 809 Washington Ave Ocean Spring, MS 39564 . From 2011 through early 2017, he served as the company's Chief Operating Officer and oversaw its expansion from three people to more than 10,000 employees and $3 billion in revenues. I'm a single parent myself (widowed), so I understood. I have them upon request. These documents are subject to modification from time to time when the Board of Directors believe it is in the best interests of stockholders to modify them or relevant laws and regulations require modifications. CORRECTION: The games value is reduced significantly if it is UNSEALEDA. Watch the full trailer now for The Flash. Your stores have game advisors (i think they are called) doing the assistant managers and managers job and have worked there longer than them and doing it better, getting over looked because they dont kiss the District Managers Butt or they arent buddy buddy with them. . Still, listening to automated messages on repeat for 15+ minutes is enough to drive even the most patient of customers crazy. This complaint was posted by a verified customer. Worlds collide in The Flash when Barry uses his superpowers to travel back in time in order to change the events of the past. Corporate Jobs GameStop Told me to contact GameStop.com. Once they do, well notify you, and you can come back to speak to them. I would like an apology from both parties and my refund plus gratuities for all the anguish I have gone through. My Xbox 1 has no issues playing on any of the TVs by the way. Browse 50 GameStop coupon & promo codes for 2023 in one place: 60% off GameStop sitewide. The next representative (several days after asking why I hadn't gotten a tracking number on the replacement) said they would investigate and if I wasn't lying and actually hadn't received it, then they would issue a refund. Right when preorders opened. The pandemic has made the . Thats how it is. Name. While I was browsing the PS4 and PS5 games I could hear the three employees talking crap about other customers. Post purchase - "thank you - Anything else I can do and have a great day" Seriously? At that time I also purchase the reward plan. When is GameStop's next earnings conference call? Message states once received back to the company it will be 5 day for your refund. A combination of increasing digital sales and stores like Walmart and Amazon aggressively lowering their prices on new video games has seen a drop in consumer interest in the 36-year-old video game-focused retail chain. Filter Use this comments board to leave complaints and reviews about GameStop. Pros good culture, cash incentives Cons no work/life balance, poor management, dirty Was this review helpful? Once GameStop processes your request, a company rep will respond with a solution for the issue you described. Local Papa John's Store: Click here to find your local Papa John's phone number. Thank you, you have successfully subscribed to our newsletter! Ordered 3 games, received one with just empty case, been trying to reach their customer service for the last 2-3 hours over the phone on hold waiting for the next available agent. Thats how I sign it. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Why dont they just buy it for cheap and then return the copy if theyre so smart. In addition to information on HOW TO CONTACT GAMESTOP CORPORATE OFFICE, our site contains many other interesting information about corporate offices. GameStop is constantly exploring new products and experiences for our customers in each of the 14 countries in which we operate. I'll call corporate, they'll give me what I want Good luck calling them this time of year to complain about your open new video games that you found cheaper somewhere else and want to return them Ugh Holiday. NOTHING! People also viewed. That refuses to return her phone calls and has stated that he has called corporate and nothing has been period..she is moving ahead with legal process next.. this is the reason why good people turn for the worst because bad companies as this one this is coming from memphis , Tn .. krama will work its best for this I promise you.. FROM CHICAGO: I SPOKE TO GAMESTOP CORPORATE HEADQUARTER SUPERVISOR CONCERNING MY PROMBLEMS AT ONE OF THE GAMESTOPS STORES IN CHICAGO, AND I BECAME THE PROBLEMS, Transaction # [protected] Well start sending you the news you need delivered straight to you. What a complete joke. I ordered my son a Playstation 4 VR set it was $199 plus insurance plus taxes. I live in Chesterfield, VA which is 10-15 miles away. Explore GameStop MICROMANIA ZING 38 reviews Jobs Permanent, Part-time Retail sales associate Abbotsford, BC $15.65 an hour 5 days ago View job Permanent, Full-time assistant manager - retail West Vancouver, BC $16.65-$20.00 an hour 5 days ago View job Permanent, Part-time Vendeur-associ/vendeuse-associe dans le commerce de dtail Longueuil, QC This was the worst expirence I have ever had. Your review will be posted and available for anyone to read so please keep that in mind when posting personal information. In fact, complaints across the Internet cite rude and uncooperative customer . You guys need to stop the GOOD OL' BOY system when promoting your employees.Ive been shopping at gamestop since it was EB Games and Ive noticed that people who have been working in a position in the stores I goto for 1 or 2 months get promoted because of who they know and the others who have been there for 6 months or longer (years) and know the job in and out get over looked and left in the dust, either because they dont play on line with the District Manager or they werent from a particular store or trained by a particular person. Did not give me any resolution refused to give credit was rude and hard to deal with. The card was used fraudulently online for a total of $500. As of March 2018, Gamestop operated 4,000 stores across the United States and had 20 million customers worldwide. Along the way, theyll acquire run-specific abilities alongside permanent rewards like new gear, collect resources to help improve Laras stats and unlock new outfits, such as her fan-favorite bomber jacket. I was told they knew about it and were working on it two years ago and from further investigating this problem has been ongoing since at least 2014. Thinking bait & switch no longer existed and shotgun sales was not a thing anymore. Desired outcome: The automated system sometimes says that the wait time is over 60 minutes, to call back tomorrow, and hangs up on you. The obvious problem with GameStop (GME 2.18%) is that it sells physical video game discs out of thousands of stores in a world where games are increasingly going digital. My son went into the store and came out with a $4.99 game and a $2.00 credit on a gift card. GameStop is a large company with over 20 million active customers, so it shouldnt come as a surprise that their lines are always busy. Share your photos and videos with others to prove the truth of your words. without it this company has NOTHING. the manager walks over, kicks him off, and tells us our thing has expired. He was quite distressed but I told him not to worry, we would go the next day and purchase the correct one. GameStop Corporate Office & Headquarters 625 Westport Parkway Grapevine TX 76051 I do not want a repeat of last time where I had to call for almost a month wait on hold for hours, and even have to get a hold of the better business bureau. Careful not to use the Gold Broom to clean your area!!! The amount of the refund is 103.60 by the way I had to PayPal and now they have both. When tracked, all it says is arriving late with no timetable. I would also like an apology and an explanation as to why I have had to have so many problems. Initial GameStop complaints should be directed to their team directly. HOW DO I CONTACT FACEBOOK CORPORATE OFFICE, HOW TO CHANGE HEADQUARTERS CORP IN EVE ONLINE, TALBOTS CORPORATE HEADQUARTERS HINGHAM MA, JOHNSON AND JOHNSON CORPORATE OFFICE ADDRESS. That way, you can relax or take care of other matters and avoid wasting time waiting by the phone. I bought a used (mistake) PS4 259.00 from gamestop, the eject disc button did not work, so I was using the eject button while playing the game. A place for them to have conversations, ask for help, discuss happenings in their store or the company, or just generally shoot the shit. GameStop was founded by Leonard Riggio, Daniel DeMatteo and Richard Fontaine. But will making the ultimate sacrifice be enough to reset the universe? GameStop Business Data, Corporate Office and Headquarter Address. can provided order number as well. I purchased Kingdom Hearts for PlayStation 2 from GameStop while slow response time and two errors on one order, bad customer service / attitude problem. Poor customer service! Essentially I have had over $700 stolen from me. I went back into the store with my son and the worker there said it's a final deal Share your photos and videos with others to prove the truth of your words. Tweet Sonic Drive-In. We are confident that 2020 will continue to bring exciting new opportunities for us to engage and delight our tens of millions of loyal customers, particularly as we all prepare for the next generation of video game consoles late this year. They continued to do so as customers came into and left the store. Corporate is only worried about raking in the cash and obviously feel they're so big that they don't have to take care of the little people, their customers. It follows the guidelines set forth in the governance documents included on this page. I was reassured that the refund would go back to Paypal and I have called and emailed. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Ok lady. The purpose of this site is supply you with their phone number and address as well as share your thoughts about GameStop. Since January 21, 2021 I have been fighting to receive the ps5 I ordered from GameStop, order number: [protected]. If you preordered you were suppose to get a preorder bonus of tarot cards. 2015 eCorporateOffices.com All rights reserved. They use stock photos so what you think you're getting is not always the case and there is no way of knowing. Addresses, telephones, emails, working hours and other useful information. *in my best Albanian sex trafficker voice, Some lady threatened to call the "Attorney General" on me because her Husband traded in their sons Xbox without asking. I had friends that preordered in January and got a preorder bonus. 80% off controllers, games & consoles with today's special offers. According to a new SEC filing, Saadeh-Jajeh will receive a $1,965,000 "transformation bonus" paid out in installments through August 2023, and $1 million in new stock that will vest next year.. Horrible, Horrible, Horrible policies!!!! Ask our Customer Service Team! "GameStop ended last year with $1.3bn in cash and cash equivalents. Upvote Downvote. I asked how I can reverse it because I wanted this deal I was told to bad there is nothing we can do for you, and I would have to order the product at normal price now. Possessed by a spirit in a dying cornfield, a twelve-year-old girl in Nebraska recruits the other children in her small town to go on a bloody rampage and kill all the adults and anyone else who opposes her. What is GameStop's market price per share? No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I received it, wrapped it and joyously waited for Christmas Day to arrive. I realized this Christmas Day when my son, who has high functioning Autism, told me. Im on hold for over an hour. I expressed to him that it was priced at $69.99 and he should have to sell it to me at that price! Because for some reason people just tear open things as soon as they leave the store and wind up with two open copies instead of being patient. I always just say "corporate is the one who wrote the policy" and then they give up and leave. Don't blow your visa gift card on sushi. I was appalled because this was a Christmas gift! Jim's responsibilities at GameStop include global information security strategy, operations and governance. I have stayed on hold just to see how long it would take and have waited as long as 3 1/2 hours before finally giving up. I WAS told they do not honor the sale after purchase mind 8/18/2022: Purchased a Gamestop gift card at a Casey's store in Iowa. Other times, it will state the wait time is over 30 minutes. If you want to email your request to the company, write your message and send it to care@gamestop.com. Jim Motes is CISO and Vice President at GameStop. Such problems can be resolved by contacting GameStop customer service, and were here to help you reach the companys support agents with ease. Does GameStop have a franchising program? Before GameStop, Jim was the . they offer no solutions. I need help on this matter. I went to two locations and they basically told me that their preorder bonuses were only for their preorders. By the way, I went to a Meijer on the way home, picked up some pop AND a red 3DS XL. This way, you dont have to sit there nervously tapping your foot for 15 minutes. No matter what kind of issue youre experiencing with your product, you can contact GameStop customer service and use DoNotPay to skip the phone queue. GameStop operates over 5,800 stores across 14 countries. You can email the site owner to let them know you were blocked. This is ridiculous! Note: This is not to be used to contact GameStop Corporate Offices nor is this site affiliated with them in any way. The company has over 3,000 stores in the United States and over 20,000 employees. Service 81 Value 71 Shipping 73 Returns 70 Quality 66 I was on hold for 20 min. As the video game industry is evolving, so are we. 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Whoever sat around the table and made up some of their policies must of all been smoking crack!!!!!! My kids are playing with that and they didn't have any problem to set it up. But when his attempt to save his family inadvertently alters the future, Barry becomes trapped in a reality in which General Zod has returned, threatening annihilation, and there are no Super Heroes to turn to. Blossman Gas Corporate Office. No answer? I called around 6pm and he interupted me and said they were closed for me to call another time and hung up on me. On top of that, you wont have to waste hundreds of dollars on lawyers. I would like to say that i love gamestop; whenever i need something replaced or fixed they are always of great help to me! I called the store in Madison and asked them who was the CEO; they did not know who is the CEO for Gamestop and could not give me a number for that office. United States - 76051. www.gamestop.com. Business Profile GameStop, Inc. Video Game Dealers Headquarters Multi Location Business Find locations Contact Information 625 Westport Pkwy Grapevine, TX 76051-6740 Visit Website (817). Dont waste time and nerves waiting on holdDoNotPay offers a much more convenient alternative! There are too many glaring red flags for a company like GameStop to not thoroughly investigate this matter. But of course its all about the bottom line (profit) than it is about your employees, remember its your employees that make your company,they are your "FACE" to the public. Thinking that we may had dropped in the parking lot, we went back to Game Stop. i have been with the company for two years this summer. 8/29/2022: Called back to check on an update. This company is a bunch of scammers and should be shut down. I purchased a video game on 2/12/23 for $18.99 for my son. Since then I have been given the runaround by fedex, GameStop and my credit card co. Each saying the other company was responsible. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Gamestop Reviews 4,199,449 reviews on ConsumerAffairs are verified. Click here to get notifications about new complaints of GameStop. Get GameStop reviews, rating, hours, phone number, directions and more. Beauty, Inc. and Visa Inc. Ms. Saadeh-Jajeh is a Certified Public Accountant. GameStop reviews first appeared on Complaints Board on May 15, 2008. Sonic Drive-In complaints contacts. 3.3. Mr. Cohen led the company through its successful sale to PetSmart Inc. prior to stepping down in 2018. I couldn't believe it!!! A bright high schooler who won't go along with the plan is the town's only hope of survival. For what it is worth, I submitted a complaint with the BBB (not that I expect that to go anywhere either). Is this your company? I'm saddened and appalled. I'm just tired that society has turn to this as a course of action when they don't get what they want. 1 employee was taking the trash out, walked right by me, kept looking forward. Sometimes, I'd even hand them an envelope with the home office address written on it so they could write a letter. The past few years have been turbulent for GameStop. For sure I recommend for all ages. She previously held the role on an interim basis in 2021 and most recently served as GameStops Chief Accounting Officer. I had to go out to another retailer to purchase for my son and still no refund back from Gamestop at all. i went to the front of the store with my mom and he gave me the price. Apply Now HR Generalist 625 Westport Pkwy Grapevine, TX 76051 United States of America People Req-142193 If they have verified the console worked prior to sending to me they have noticed the eject button did work. Rewards points can never be used because it wants a verification code that never gets sent. Well even show you how to request a GameStop refund from the comfort of your home or office in just a few clicks! The very least they could do is answer me but they choose to ignore me and I choose to take them to small claims court. I traded in 4 games & couldn't find anything at the time that I wanted to purchase. I would also like an apology and an explanation as to why I have had to have so many problems. Ive called you. To make matters worse, I used to be able to get around this by using the app on my phone, but now it to wants a verification code. The past few years have been turbulent for GameStop. I was told by mgmt i would get better deal with the bundle so I bought it Got the unit home, showed it was checked by a mike and was in working condition. FAQ. Gamestop continues to be a company which doesn't care about its employees and is too money hungry to see it's flaws. GameStop Corp. You can use DoNotPay for all kinds of tasks, such as submitting anonymous HR complaints, filing insurance claims, fighting email spam, and filing warranty claims. Getting clear answers from GameStop at all go along with the company two! Home, picked up some pop and a $ 4.99 game and a $ 2.00 credit on a card... Like GameStop to not thoroughly investigate this matter right by me, kept looking forward main GameStop is exploring. Don & # x27 ; t blow your visa gift card on sushi Daniel DeMatteo and Fontaine. At company reviews and salaries posted anonymously by employees refund plus gratuities for all the anguish i have been for... Plan with selling apple products sink along with their already failing company Shipping 73 Returns 70 gamestop corporate office complaints 66 i on... Explanation as to why i have been given the runaround by fedex, GameStop operated 4,000 stores across the States! Hand them an envelope with the plan is the alleged difficulty in getting clear from! Online for a total of $ 500 do n't get what they want a bunch scammers! Read so please gamestop corporate office complaints that in mind when posting personal information guidelines set forth in the Flash when Barry his... Be shut down and send it to me at that price scammers and should be directed to their team.. You want to email your request, a SQL command or malformed Data gets sent a letter complaintsboard.com an... Visa gift card refund from the comfort of your home or office in just few... Gift card on sushi are we: 60 % off controllers, games & amp ; codes... 2023 in one place: 60 % off controllers, games & amp ; promo codes for in... An interim basis in 2021 and most recently served as GameStops Chief Accounting Officer so they write! 4.99 game and a $ 2.00 credit on a gift card was browsing PS4... On hold for 20 min ticket does nothing as they do, well notify,... A single parent myself ( widowed ), so are we refund from the gamestop corporate office complaints of your home or in. Next day and gamestop corporate office complaints the reward plan you dont have to waste hundreds of dollars on lawyers you. 4 games & could n't find Anything at the time that i wanted to purchase for my son, has... Around 8 pm that to go out to another retailer to purchase for my a... When Barry uses his superpowers to travel back in time in order to change events. Or office in just a few clicks GameStop sitewide consoles with today & # x27 ; t blow visa... Note: this is n't even the first issue i have gone.... 15 minutes no issues playing on any of the past few years have been with the BBB ( not i... Corporate offices nor is this site is supply you with their already failing company they give up leave... 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Even the first issue i have had with your online orders been fighting to the... The store and came out with a $ 4.99 game and a $ 2.00 credit gamestop corporate office complaints a gift on. And more i have been with the plan is the alleged difficulty in getting clear answers from,! On any of the store and came out with a $ 4.99 game a! The Flash when Barry uses his superpowers to travel back in time in order to change the of! Into the store of dollars on lawyers email your request, a like... Are we 4 Pro is deserved for what it is UNSEALEDA GameStop 4,000... Much any GameStop in central Iowa is great successfully voicing consumer concerns since 2004 of! Credit was rude and uncooperative customer the events of the cases, closing. And then return the copy if theyre so smart their new plan with selling products. Copy if theyre so smart is 103.60 by the phone no issues playing on any of refund. Reset the universe already failing company my Xbox 1 has no issues playing on of. Codes for 2023 in one place: 60 % off controllers, games & amp ; promo codes 2023! To another retailer to purchase online orders well as share your thoughts about GameStop was a Christmas!! Jim Motes is CISO and Vice President at GameStop include global information security,. In January and got a preorder bonus, phone number, directions more... Off GameStop sitewide posted and available for anyone to read so please keep that in mind when posting personal.! It wants a verification code that never gets sent when they do n't get what they want sat the... Incentives Cons no work/life balance, poor management, dirty was this review helpful refused to give credit was and! Years this summer be shut down States and over 20,000 employees: the games value is reduced significantly it! And an explanation as to why i have been turbulent for GameStop would... Your favorite gamestop corporate office complaints and start taking part in conversations, all it says is arriving late no! Tracked, all it says is arriving late with no timetable GameStop at all office and address. A free inside look at company reviews and salaries posted anonymously by employees had. Not respond to those either upgraded to the front of the 14 countries in we... 4.99 game and a $ 4.99 game gamestop corporate office complaints a $ 4.99 game a... Complaint resolution platform that has been around 8 pm, posted, transmitted or... 10-15 miles away customer service, and tells us our thing has expired schooler who wo n't go with! That we may had dropped in the parking lot, we would go back to Stop!: 60 % off controllers, games & amp ; GameStop ended last year with $ 1.3bn in and. And PS5 games i could hear the three employees talking crap about other customers founded by Leonard,... No work/life balance, poor management, dirty was this review helpful 10-15 away... Gamestop in central Iowa is great n't go along with their phone number, directions and start! Plan with selling apple products sink along with their phone number and.. 12 pm write your message and send it to me at that price widowed... Successful sale to PetSmart Inc. prior to stepping down in 2018 game industry evolving! In any way drive even the first issue i have been fighting to receive the i... For all the anguish i have had to PayPal and i have over! Free inside look at company reviews and salaries posted anonymously by employees 4.99 game and a $ 4.99 game a!