The plaintiff points to a specific voicemail left in April. I was denied because they said Nelnet was a commercial loan. FYI: phone repersentives who have taken my complaints before escalating them to a higher department have admitted to me on several occasions that theyre aware that consumers are being scammed. This company never lets you talk to anybody when you call, and they just tell you this is the only option and if it dont work will turn you over to collections. About the Company: Lawsuit Ventures is a Non-Recourse Litigation finance organization in India. Also of note during my entire time with Nelnet my balance never went down and actually went up, which they could never explain to me. In addition to that the loans I received arent consolidated and show up as multiple loans on my credit report. I called them and they said that they couldnt see anything wrong. I have inquired time and time again why this is so and have not received a valid answer. Add me please How do I see if Im eligible for this lawsuit? I tell the rep what Im reading and she confirms that I have a commercial loan. Initial Complaint. I have never made any payments on the loans due to financial hardship. I owe more now with Nelnet than I did with my previous servicer. They advertise themselves as federal student loans on their website. Give us a call. My account begins with a J and is considered Commercial. I would like to get this resolved even if I need to take legal action. I have a student loan with Nelnet that started at about $20K and now its $111K. involved the drop in credit scores after Great Lakes reported the student loans it services as in deferment. Complaint Type: Billing/Collection Issues. So now If Biden forgives 10,000 I may not be included. I left them because enough was enough. I just read this article. I just found this out as well and I need information on what I can do. I contacted Great Lakes and they told me that they do not own my loans, that they are privately held by another lender and only Nelnet can give me this information. I need to trace back how did I end up at Nelnet. His Signature! In 2018 or 2019, I finally contacted my state ombudsman to complain on why I wasnt allowed to pay extra on my student loans without it going to future payments. I had my student loans with them. I have read everyone comments; and yes its very deceitful. The next agent told me no again, so I read them the clause that was right there on their website. Please add me to the Nelnet Class Action Lawsuit list, I thought they were federally backed. They were still reporting and adding interest to my accounts. Thought was a federal loan. Can chapter 11 be declared as in other loans? Have held loans with them for 20 years, still 35,000 left to go. I did not consent to my loans being transmuted to non-Federal. It has been sold numerous times to others. It digs us deeper in debt AND we couldnt defer our loans during covid. I just found out my consolidated Federal Loan under Nelnet (completed some 18 years ago) was a privately held loan under a federal name. I was also duped by Nelnet. How can it be that I am making no dent in the principal, but also not able to utilize the benefit of the interest I have paid. And the amount they say is owed is ridiculously, absurd! Sadly, I dread to see what Nelnet attempts to do to us once January 2021 rolls around and payments restart from the pandemic freeze. I swore he was wrong until he sent me this link. Isner-Monticello, filed the class action lawsuit after learning the CARES Acts deferment of payments would not apply to her Nelnet student loans. I to have student loan through nelnet and have heard the recording about being associated with the federal government, how do I get rid of this bs debt, add me please. My current monthly payment is too expensive and I am in the military We dont make millions. When student loans were put on deferment due to Covid, my Nelnet loans (which were owned by private lenders, yet Nelnet services them and identifies themselves as United States Department of Education ) the private lenders charged me $9,000 in additional interest. This case has been related and consolidated with case 22-cv-5602. Interest fees are accuring during COVID-19. Add me please. It was difficult and I wish so bad that I would have overcome these obstacles. I have two loans with them. She allegedly financed her tuition through Nelnet, eventually earning her Juris Doctor degree from the, in the U.S., according to the Student Borrower Protection Center. What is going on here and who can help us? I thought these we were government loans. Counsel for the plaintiffs in this case are from Owen & Dunivan PLLC. Nelnet never let me know they were taking over my loans. I never realized it was a private loan until I kept gaining interest on the loans, even after the government stopped the interest and payments due to Covid. I also thought i was consolidating loans from a school that tricked me into signing then the schoool that got loans consolidated signed me up for totally different classes then what i was accepted into. Student Aid. Please add me. I was contacted about loan forgiveness which was a sham I owe more money than I borrowed and there is no way I can ever repay it especially if the interest continues to accrue daily. End result graduated 1999 have paid out of pocket my lower payments over 25k and somehow my statement says I still owe 27,000 as of today 2021. The only way out of these payments is to die. (Attachments: #1 Outline for the Initial Joint Status Report) (rao, ) (Entered: 10/13/2022), DocketMAILED copy of the Clerk's Notice entry along with the Joint Consent Form to plaintiff. Im also having pretty much the same issues with Nelnet, During the start of the pandemic, my loans were placed on deferment from March through December 2020. Nelnet/Great Lakes took one year and a second application before they finally responded. I have had Nelnet for years and was unaware that it was not Federally backed. UniCourt uses cookies to improve your online experience, for more information please see our Privacy Policy. Just found out my Nelnet serviced loans are not Dept of Ed loans but are privately held- totally misrepresented when I consolidated years ago. I had to stop attending and Im still unable to repay even before this crisis. I just consolidated all my loans with nelnet. I was mislead as well and thought my loan was federally held. Is there also a class action suit in Illinois? During Covid, I was shocked to learn that NelNet was not federal loans, and I am searching for a relevant class action lawsuit. I have Nelnet. I was also misled to believe I needed to consolidate my loans. This applies to certain schools or educational service agencies that serve primarily low-income families. I was under the impression that my loan was consolidated, it actually says consolidated on the website under my loan information. I do not hold loans with nenet but I too have been their victim. But are not. I didnt know any of this. Wait, my loan wasnt backed by the federal government? Vallejo, William v. Trans Union, LLC et al, Hyntelx LLC v. Stanley Black & Decker, Inc. et al. I keep getting interest every month through Nelnet. of ED/Nelnet. Firstmark Services now has my loan that they say I made in 2005 with Nelnet of $5000 is now $11000!!!!! I was also scammed by them. Started out with a consolidation loan of $50,000 locked at 9% in 1995 and currently have a balance of over $432,000.00 with no hope of it ending until I see a graveyard. The best example is when I put my loans into deferment the very first time many years ago. I really feel like I have been duped. I thought my husband was just paying the loan down while the government put a hold on them because of Covid. This was brought to my attention during Covid when accounts beginning with an E were getting a form of relief. We have co tasted Nelnet to see why we are still paying for them, and we are yet to hear back. But I still couldnt pay extra on my loans without it going to future payments because I was still caught in the clause of not paying more than my minimum payment due. Add my name to the class action! Designated as Magistrate Judge the Honorable Jeffrey T. Gilbert. I thought that they were Department of Education. In a refinance, the new lender pays off the old debt, and the borrower repays the new lender according to a new loan contract. Im not sure if I even get the loan dismissal now. Big question is why are these service agents either undereducated or directly told to give misinformation? Add me to the class action pronto. I have had student loans that were nelnet and supposedly federal government. I did an income driven repayment with Pioneer credit recovery twice, the latest in 2019. I had no idea when I refinanced with Nelnet that I would not be eligible for teacher forgiveness nor public service forgiveness. Since they received them, they have almost double due to interest. I have nelnet consolidation of school loans. Please add me as wellThank you. It is confusing because on my credit report it states US dept of Education/Nelnet so I thought they were really on behalf of the government until I came across this article!! They were all sold to Nelnet. Yep my loans start with D and J same owned by bank, credit, etc. but it also said Nelnet owns them and the Department of Education. I never chose to have my loan sold in the private market. I have believed all this time my account was a Federal Loan. Why do I have to get somewhat verbally abusive to get accurate information and help? I have asked for loan forgiveness and they keep denying me without any information. I did not know Nelnet was not a Federal Student loan provider. I have tried to explain them what happen with my loan. She allegedly financed her tuition through Nelnet, eventually earning her Juris Doctor degree from the Stetson University College of Law. I am in Michigan. Is it Possible? I am gobsmacked to find out all of this about Nelnet. I do confess to feeling resentment that I am not included in those receiving relief on student loans right now because I have only just risen above poverty for the first time in my 39 years. You can change these settings at any time. Firstmark Services offers responsive, seamless service that is personalized to meet your company's individual needs. Defendant Nelnet's reply is due by 12/13/2022. Talk with an expert for online application help or CARES Act questions. They were Federal Direct loans. If theres some way to take these fs down, I am in. I have a Nelmet account and would like more information on this pleade. Please inform me on how to join this class action. It used to be great lakes, and sallie mae. Never. Why is it so hard to get accurate information? I need the amount that I paid in student loan interest. I live in Minnesota and have Nelnet for student loans. I dont even no who is really in charge of anything anymore. Because I also applied for Loan forgiveness and now my account is going to a private Servicer instead of staying under the Federal Government.. I have a Nelnet account that is now in collections due to a mistake that they made. I might have even moved real U.S. DOE loans over that can now be forgiven. Also, Remington college lied about their placement numbers and was keeping peoples grant money. I have two loans through Nelnet. Never was I informed this was not a federal loan program with the dept of Education. Using the website or calling a customer service representative is probably the fastest and most effective way of communication, but some issues may need to be resolved through email or mail. Nelnet is destroying my life. However, Nelnet still owes me the money I paid in. I borrowed the money to pay it. Additionally, Firstmark Services requires its vendors and processors to abide by the European Union General Data Protection Regulation . I would like to be included in this lawsuit. Phone: 888.538.7378 (7 a.m. - 8 p.m. (Central) Monday - Friday) Mail: Payments: Firstmark Services, P.O. How can we learn more? Below is a list of contact and other information for private student loan servicers who have agreed to provide payment and other relief to borrowers impacted by the COVID-19 pandemic. Why havent they shut down nelnet!! I am on a IBR plan which is only paying interest.. Firstmark Services Reviews. Hello! I was told that my Nelnet Loan was a Government Backed Loan when I signed up but when I tried to do a deferment they told me that the interest would keep adding up because the COVID help was only for government loans and I didnt have one. Screen grabs show they received my payments, but then nothing went toward anything as stated above. I also have loans with Nelnet. I am one of the many thousands misled by Nelnet. I have over 47,000 debt to Nelnet. I live in Indiana and financed my loan thru Sallie Mae. All my loans were Stafford loans subsidized and unsubsidized and I originally had them with SallieMae. Please add me to this lawsuit. I hope NelNet is held responsible in court for all this, and NelNet borrowers are given a chance to realistically deal with this. They will not remove it from my credit history. Then the Dept of education told me I still cannot get the loans forgiven because I must start over with making so many payments before I can receive the loan forgiveness. 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