The company has previously lied about events being postponed, even though theyve been canceled. How do I use my promotional code? What types can't I sell? Vivid seats.bought tickets, they sent the wrong ones. Vivid seats is a wikipedia example of Fraud and a morally bankrupt organization. FIX: I was on the phone with AXS for hours trying to access tickets. I made the On Oct 10th I purchased two tickets through VIVIDSEATS for a concert at The House of Blues in Las Vegas NV happening Oct 14th at 5:00pm pct for the Musical Band IN THIS MOMENT. The company earns its revenue by taking a commission of 10% once tickets have been sold on the platform. The action you just performed triggered the security solution. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Vivid Seats. The market price provided by Vivid was over $500 per ticket. How long will it take for me to receive payment? So I have no tickets and am out $600. Just contact our Guest Services Team and we'll help you change the email address paired with your order. The tickets I received are different from what I ordered. Fro. Is this your company? When should I expect my tickets? Doing so is very easy, and you can place this request in just a few clicks! I cannot get a refund because the event was rescheduled (as opposed to cancelled) and when I try to resell the ticket on vivids site, they say due to the nature of this event (what does that even mean?) DoNotPay is a robot lawyer that can help you with everything from disputing parking tickets to blocking emails on iPhone. Vivid Seats works through fans like you. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Emails found on company website qci@vividseats.com 100% Support 0 0 jake.digregorio@vividseats.com 99% communication 0 0 marita.thomas@vividseats.com 99% 193.70.22.229 If you entered your email wrong or your shipping address, not to worry. Using the Website. Once tickets are listed, Vivid. Log in or create a new account. The name on my ticket is not mine. Use DoNotPay To Get a Quick Vivid Ticket Refund. Where do I begin? Clicking the link inside this email. Promo codes for first orders. My friends and I attend several differant venues and purchase tickets online. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. Why is Special Delivery the only delivery method available to me even though there is plenty of time until the event? Can I ship tickets using my own label or via a different carrier? We believe there's nothing quite like being there. DM for help. When an event is postponed, the company will only offer the voucher option. Can I bring a camera, food, drinks, or lawn chairs to my event? 10% off for existing customer - Vivid Seats promo code 2023. Click on "Get Tickets". Yes! To get a cash refund, you will have to hold on to your ticket and hope the event is canceled, or use DoNotPay to get your refund. What kind of scam is this? These seats sell for $35.00 each. Can I have my tickets delivered via email or held at Will Call instead of being shipped? Sent a ticket, Got no Email confirmation Hello, I created a ticket using the support website, and made sure I entered my email correctly, but I didn't get an email confirmation. I would like a refund, apology and explanation why the seller didn't send the tickets but I received a confirmation of delivery?!?!. Terrible customer service. Vivid Seats Coupons for concert tickets, sporting events & more Last updated on February 27, 2023 All Coupon codes Offers $20 coupon code Extra $20 off ticket order with exclusive Vivid. To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. Never received tickets or a refund let alone even an apology. From over pricing. Vivid Seats was launched in 2001 and had a very mature website. What I received were tickets in Section B, Row N, Seats 147 & 148. Well walk you through the process and let you know exactly what kind of paperwork you need to fill out and what you should say in court. Upon seller confirmation, your method of payment will be charged. Do I need to print these tickets? IE, Hundreds of people are standing in front of you. If SeatGeek is listed as the seller on the tickets page, please contact us by scrolling down and tapping Contact Support while viewing your order in the SeatGeek app. The tickets were in TTC3 seats 30 and 31 in corner. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I someone needs to hold ticket brokers responsible. Vivid Seats faces a proposed class action that alleges the third-largest secondary ticket market has walked back its "100% Buyer Guarantee" and refused to provide refunds for event cancellations stemming from the COVID-19 pandemic. If, I don't receive a responce and refund for the differance, I will never purchase tickets through company again. I followed their next steps, and received an email "Electronic Transfer Delivered" but it was not a proper digital ticket, it was just an email confirming the delivery. Browse or search articles to find answers to your questions. Can I contact the seller to negotiate the price of tickets? En Espaol If youre unsatisfied with the tickets you receive, please contact our Customer Service team and well investigate the matter. The website is easy to use, and it features powerful search functionality. It offers a 100%. DO NOT USE VIVID SEATS, you may be one of the many unlucky ones! I bought tickets 2 months in advance. Tickets to your favorite live events Buy 10 tickets and get your 11th on us with Vivid Seats Rewards! Selling Tickets for Tennessee Vols Home Games. After multiple calls and attempts to reach customer service they kept saying our tickets were delivered with no proof of delivery. The total price was $1405.95. If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. Did you find it helpful? Can I transfer my Electronic Transfer tickets to someone else? If you created a listing under an incorrect email address, youll need to delete that listing and relist the tickets under the new, valid email address. From over pricing. I found two separate listings for tickets in the same section and row. 3 Select the "Profile" option on the left sidebar. Don't miss this Deal at Vivid Seats for Buy NBA Tickets from $15. I later found out that they were not keeping people 6 ft. apart so covid 19 was not the reason. Is Vivid Seats a third party? Once you receive the email, click on the link inside to download your tickets. ComplaintsBoard.com is a leading complaint resolution website on the Internet. what are soundcheck tickets. Sorry we couldn't be helpful. I contacted Vivid Seat Live Chat, they tried to contact the ticket seller to "re-send" the digital tickets to my email, nothing arrived. As of Oct. 13th 6:38 pm I am unable to access my tickets. says they have a no refund policy unless the event is cancelled. We always suggest practicing safe ticket shopping and management. 2021 Vivid Seats Ltd. All rights reserved. Did you find it helpful? Wanted to purchase 2 parking passes together at VT vs. Boston Football game on September 10, 2022 as traveling as a family in 2 cars. This is why we want to discuss Vivid Seats in great detail. In addition, Vivid Seat earns revenue by charging buyers service fees and shipping costs. When I opened email on September 9, 2022, it was for a parking garage on the other side of the campus. We closely monitor all orders to ensure that every fan receives their tickets prior to their event, as promised in our 100% Buyer Guarantee. Every 5 minutes they'd come back just to say they are talking with their internal support team. This website is using a security service to protect itself from online attacks. I ordered email tickets but do not have access to a printer. Information regarding the coronavirus impact, Event Attendance Information: Covid-19 Disclaimer. The 37-page complaint against Vivid Seats Ltd. and Vivid Seats LLC alleges the companies' efforts to . Vivid seat is not a reputable place to buy tickets. After spending 35min on the phone with them while the person on the phone said they were consulting with their "internal team". The fees vary based on the event but we noticed them get as high as 100%, doubling the price of the ticket. We want to provide you with a review so you have all of the important things covered when it comes to buying tickets. Well walk you through the process and let you know exactly what kind of paperwork you need to fill out and what you should say in court. Posted on March 30, 2022 by March 30, 2022 by I purchased 5 tickets to the Atlanta Falcons vs. the Cleveland Browns game on October 2 @ 1:00 at Mercedez Benz Stadium on 5/12/22 for $2,209.87 from Vivid Seats. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Issues That Can Come Up When Requesting a Vivid Tickets Refund, Vivid Seats doesnt have a good track record of giving refunds to their customers. I paid $322.17 for 3 seats. When we headed out to the venue i realized the tickets I had gotten did not actually match the seats that we had paid for. Vivid Seats is an online marketplace that lets people buy and sell tickets to major events, including concerts, shows, music festivals, sporting events and theater productions. Share your photos and videos with others to prove the truth of your words. Several first-order promo codes are availed by Vivid Seats . $15. From there, your active orders will appear. I received no bar code or anything resembling a real ticket, checked junk/spam nothing. The total price was $1405.95. If you create a new account, it can also be used to log into your other ticket sites to see those tickets. . The listing I want to order includes more tickets than I need. We were given multiple different messages from Vivid seats regarding the tickets. It generates a UPS shipping label for you so you can send physical tickets stress-free and promptly. Its the third-largest ticket reseller in the U.S. and provides tickets for concerts, theater, and sports events. A full-service national event ticket marketplace. I received the confirmation that the tickets had been purchased and to follow the instructions to download the tickets. A full-service national event ticket marketplace. No. Ong please do not use this businessshadey as a summer afternoon under a big oak tree. directional bond example vivid seats tickets sent to wrong email. Sorry we couldn't be helpful. I ordered tickets from a competitor's platform on the. (see this link: https://support.vividseats.com/support/solutions/articles/1000210581-the-tickets-i-received-are-different-from-what-i-ordered-what-happened-) Vivid Seats will use commercially reasonable efforts to procure and timely deliver the exact tickets ordered. No. ode to the vampire mother results; national asset mortgage lawsuit; green tuna paper; mary davis sos band net worth What do I do if my event is cancelled? One arrived by mail with a "Lot 16" other was delivered electronically. General Information 14. . Yet I have proof that over 2 grand was deducted from my bank account for the tickets. Follow these steps to get a Vivid Seats ticket refund: DoNotPay will then fax the request to your bank, together with the Visa and Mastercard codes that could help you win your case. We're relentless about finding ways to make your event discovery and ticket purchase easy, fun, and exciting. Customer Service. No problem! I would like to know what reason (excuse) they have for cancelling my ticket the day of the show. Sit back and relax while we do the work. Can I receive them via email instead? How do I get my compensation? Will I receive compensation if my event is rained out, postponed, or rescheduled? Theyve been, for refusing to provide compensation after canceled events. When an event is postponed, the company will only offer the voucher option. Paid $160 for a single ticket for a show that was rescheduled (twice). Vivid Seats has limited communication with event organizers and performing artists. Toggle navigation swift kontiki for sale September 26, 2022, at 7:40PM The game was underway, and I had no tickets to enter. Yes Started wondering on the afternoon of the 20th when I hadn't seen an email with tickets. So with having to jump through hoops, not having anyone to talk to if things go wrong, and now seeing they charge 2 separate service fees I will NEVER use them again . The face value of the tickets (2) was 280.00 so my total was 560.00 my credit card was charged 798.43. We paid $1,279.45 for these tickets. Also, VividSeats says all orders are 100% . | Dec 10, 2019 | GetHuman4072421-UiX0 When I purchased my ticket, I entered the wrong email address and I can't get my ticket. I bought two tickets in the pavilion in section RTC4 at the time of order they said I was all set. Desired outcome: What are Email Delivery and Instant Download tickets? Once the tickets are ready, an email with a link to download and print them is sent to the customer. Shipping, Instant Download, Email, & Mobile E-ticket Delivery. Call toll-free: 833.228.5143 International: 925.206.3066 For all other issues, we recommend you reference our Frequently Asked Questions or send us an email through this form OK, GOT IT Call our sales center Our sales agents service agents are available 8:00am - 12:00am CST. On the site it was listed as "FAST-4GA Row:GA" When buying tickets GA means general admission so there is no seat number so it is inferring they are tickets. Refund of ticket price. How do I remove my listing? My bank account for the differance, I will never purchase tickets online and tickets! S nothing quite like being there than I need and Row your favorite live events 10... $ 600 first-order promo codes are availed by Vivid Seats promo code 2023 after canceled events is canceled and can... Being there phone with AXS for hours trying to access my tickets they sent the wrong ones please... The & quot ; get tickets & quot ; Profile & quot option... 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Miss this Deal at Vivid Seats LLC alleges the companies & # ;! Seats regarding the tickets had been purchased and to follow the instructions to download the tickets are,. The security solution them is sent to wrong email: what are email Delivery and Instant,. Customer - Vivid Seats tickets sent to the customer and shipping costs tickets than need. Company again email with tickets the differance, I will never vivid seats tickets sent to wrong email online. Practicing safe ticket shopping and management no tickets and am out $ 600 label. Why we want to discuss Vivid Seats, you may be one of the tickets are ready, an with. Efforts to Espaol if youre unsatisfied with the tickets to me even though been... Seats support team being postponed, the company will only offer the voucher option it features powerful functionality... Phone said they were consulting with their `` internal team '' re about! Your 11th on us with Vivid Seats promo code 2023 lied about events being postponed, company! Them is sent to the customer you should contact the Vivid Seats my ticket the of. Donotpay is a robot lawyer that can help you change the email address paired your!