Alexios is an avid traveler and a freelance writer. And you can always fit in some of your essential belongings in the front pocket. Are IT suitcases any good? THE WARRANTIES AND REMEDIES SET FORTH HEREIN SHALL BE EXCLUSIVE AND REPLACE ALL OTHER EXPRESS OR IMPLIED WARRANTIES, REMEDIES OR CONDITIONS. So, youll be able to buy their suitcases from Amazon or Walmart, but you cant do that directly from Lucas website. She is sending me a form and all I have to do is reply and . That being said, a greater option by an affordable brand is the SwissGear 7366 18-inch carry-on. First of all, it was incredibly hard to find their warranty details online, and as it turns out, Lucas Luggage doesn't even have a separate website, and you have to go to 24-7international.com/warranty to fill out the form. Theres a main compartment that is quite spacious, alongside a mesh pocket and a regular pocket where you could keep all the souvenirs youre bringing back. Very disappointed in this product. Register your Warranty here If the link above does not work, copy and paste the following link on your browser This item: Lucas Ultra Lightweight Carry On Softside 20 inch Expandable Luggage With Spinner Wheels (20in, Black) $289.79 $460.85 Customers who viewed this item also viewed Product description Make the most out of your next trip with our top-rated suitcases (Red Circle) is 122805 and the Grid (Green Circle) is 1041 respectively. FL Bags. Youre beneficial items rigid walls breakable additional security baggage. That being said, Lucas is like a jack of all trades in the affordable range. If you want to take them on the train, or even in your car, they can be a great option and not take up too much space. There are a couple of bags that have received less than 4.1 stars, though. Having double wheels instead of regular ones is better because theyre more durable, the rubber around the wheels will last longer, and they usually roll smoother. endstream endobj 43 0 obj<>/Metadata 5 0 R/PieceInfo<>>>/Pages 4 0 R/PageLayout/OneColumn/OCProperties<>/OCGs[44 0 R]>>/StructTreeRoot 7 0 R/Type/Catalog/LastModified(D:20070312122711)/PageLabels 2 0 R>> endobj 44 0 obj<. I went on the trip as planned but the Lucas Luggage developed a rip and interior protrusion midway through the trip. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Generally I dont expect too much from their warranty regarding the price of the suitcases, also if i like a suitcase i would expect it to last for more than 3 or 5 years. The Lucas Ultra Lightweight Luggage Set includes a20-inch carry-onand two bags measuring 24 inches and 28 inches. This places them at 14th place on our leaderboard. The exchange conditions listed above apply unless any amendment is accepted in writing by BORG Automotive A/S. While its customer reviews arent the best, theyre still much better than SwissGear in that aspect and are even ranking higher than It Luggage and Rockland. Most carry-ons dont have handles on the sides because it might make them larger than advertised, which will result in issues when checking in. www.cleverjourney.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com. Their support usually takes a week or more to reply, and often you get transferred to a new representative that asks the same questions again. So, it can be difficult to carry it around, especially if the retractable handle breaks or gets stuck. YOUR STORE. Legal Information:Travelclosely is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Register - MY SAMSONITE Create a new account Email Confirm email Password (minimum 6 characters) Confirm password First name * Last name * Country Sign up to our newsletter to be the first to know about special online offers and exclusive product launches. Apparently they start to produce designs that follow the current design trends, even though in my case I like simple and minimal design. Lucas Luggage is a travel brand under 24/7 International LLC. However, there are also cases that have for decades. Follow the prompts and get to the luggage person (I pressed 1-4-1). If not field serviceable or if the product is located outside of such areas, all . 6&@hfel 7 So, indeed, you must contact the manufacturer and take up your issue with them. The Warranty only extends to the original owner of the item. Email Address. Shop Accessories. This is great because the PC film adds some much-needed durability to the suitcase. Their suitcases are more affordable than some of their competitors, which are known for making lightweight suitcases. As an Amazon Associate, we earn from qualifying purchases. The delivery cost of replacement cases will only be paid if shipped within the UK. Return to Store : . In the event of damage caused by the common carrier, it is the responsibility of the user to file, at the time of the damage, a claim with the common carrier. The only other affordable brand that got the same rating is SwissGear. Purchased a piece of Lucas Luggage on 6/10/22. For its price, it holds up pretty well. Sign up and save. If your luggage was damaged by an airline, you should immediately submit a damage claim with the airline. At the heart of what we . While Rockland, Coolife, and Merax are a greater value for your money, the rest of the brands rank similarly or lower than Lucas. Most affordable suitcases are pretty basic when it comes to their features. 9 luggage rigid 2020 according to <<65FB7355671FA8439595F71021F079A1>]>> This warranty provides reassurance that should any fault or defect become apparent during the warranty period we will endeavour to repair, provide new parts, or replace your luggage. If you purchased your product more than 12 months ago, please complete the warranty form on our contact us page with all relevant information and photography to start the claim process. Praying that you have satisfactory ending. That being said, its a fantastic suitcase for under $80. We have so much confidence in all our products that every item of luggage* we sell is backed by a 10-year** manufacturer's warranty. Those who are flying frequently on one or two-day trips understand how effective a small underseat bag is. Our claim label must be completed, marked with name and stamp, and attached to the unit/placed in the box. Lucas is also ranking right in the middle of the affordable range when it comes to its value. 0000023328 00000 n Please complete the Warranty Form below and a representative will contact you shortly regarding your claim. Check us out! Details will be requested from you such as: - Passenger name and date of flight - Flight number - Ticket number - Details of damage with a picture. Both are the cheapest materials on the market and also the least durable. The luggage had a 5 year warranty when I bought it but when I took it back to the store I was told by the manager that TJMaxx did not accept returns after 30 days and that they did not honor manufacturers warranties. Coolife and American Tourister beat Lucas in nearly every aspect, so if you were to purchase a suitcase in the affordable range, then choose one from those two brands. Registration - Skyway Luggage. Pas de residencia2. If I would choose Luca s or another similar brand that does not offer spinner wheels, I will go with Lucas , since spinner wheels have a huge importance in the durability of a bag. Other affordable luggage brands operate in a similar way; otherwise, their luggage wouldnt be so cheap. Easier. Read best hardside bags available. . I understand it was damaged AFTER the purchase, however spending over $100.00 on a piece of luggage I would expect more. 0000009603 00000 n So, we can say that theyll undoubtedly be a solid choice for those who are looking for something affordable and dont travel too often. Hull. Get exclusive offers and product launches in your inbox. Description Including Color,Size and Item Number. If you purchased your SWISSGEAR item on www.swissgear.com, we offer a 10 year extended warranty on all items. You can buy them as a three-piece set or individually. Lucas Convertible Underseat Carry On Shop Now >> Luggage type: Under Seat Carry On Dimensions: 15" x 8" x 13.5" (22") Weight: 5lbs (2.25kgs) Internal capacity: 25l (42l) If you're in the market for a Lucas Luggage carry-on that serves double duty as a general-purpose bag, you might have found exactly what you're looking for. Generally Lucas luggage received some good reviews and ratings, mainly about the design, even though there will always be some flaws that need to be addressed and fixed. Thursday, Mar 2 - Monday, Mar 6 . The great thing about duffel bags is that they arent only meant to be taken on flights. It was damaged due to poor quality on the first leg of my flight on 6/12/22. Explicacin de cmo ocurri la falla / dao. That being said, from our own experience, nine out of ten times the airlines will let you pass through anyway, as long as the bag doesnt look too massive (and this one doesnt.). This is Ms. Porter, I Purchased a Lucas suitcase in August went on 1 domestic trip an when I returned the suitcase was cracked over the wheel. Unlike the Treadlight, this one has four double spinner wheels (so eight in total), which are much better to maneuver around. 0000008719 00000 n 0000000816 00000 n Sometimes their bags are slightly heavier than advertised. Just like the majority of luggage brands, the warranty covers only the manufacturing and workmanship defects. Essentially, you shouldnt expect Lucas warranty to work. In total, this luggage set weighs just 19.6 lbs, which is really light. Design. Its neatly organized with quite a few inner and outer compartments, and it comes with a separate hanging cosmetics pouch and a separate documents folder. This makes it scratch-resistant and impact-resistant, which is great since ABS isnt the most durable material out there. The Lucas Ultra Lightweight collection comes with double spinner wheels, which is nice. Whileit luggageUSA Ltd. will repair, or replace your luggage at our expense, if a defect in workmanship is found, the consumer is responsible for all freight charges as this guarantee does not cover transportation costs. Well find out whether Lucas is a good choice or not. While brands like Coolife and SwissGear offer greater features, Lucas is still ranking higher than American Tourister and Rockland. The warranty covers repairs, replacement of parts and at our discretion a replacement item to a comparable value of the original purchase price. We apologize for the issues we are experiencing and are here to help! The warranty should be at least ten years. That is why all our products match the quality of the OE units, and why we offer a two-year warranty period - with no limits on the mileage - for all our products. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. 0000002956 00000 n Lucas' suitcases come with a limited warranty of 5 years, but some of their products only have a 2 year warranty. Along with that is a retractable handle and a top handle, which add to the suitcases maneuverability. 42 26 REGISTER YOUR BAG - SwissTechUSA REGISTER YOUR BAG Register your SwissTech bag and lock into your warranty. Pine Brook, NJ 07058 This review was chosen algorithmically as the most valued customer feedback. For the claim, youll also need to find the serial number, which is an 11-digit number thats printed on a label inside. If you would prefer you can submit details by either clicking on the help icon in the lower right hand corner, or you can send us your details in email tosupport@ricardobeverlyhillssupport.zendesk.com. As youd expect from an affordable private label brand, their suitcases arent made for frequent travel. Although the It Luggage set is slightly cheaper and lighter, its much less durable. There is no need to register to validate the warranty. Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates. Follow Clever Journey on social media for travel tips, packing hacks, and latest updates! We will not honour claims for coverage of operational loss, loss of profit or time, or other indirect consequential economic losses. Replacement products will be covered by the warranty equal to the length of time remaining on the warranty of your original purchase. Get exclusive offers and product . A few people complained that the top handle isnt properly secured to the frame, and the stitching falls apart when the bag is packed full. Most hard clamshell configuration opens flat, book, packaging areas of a layer of mesh tiedowns. Take advantage of our global warranty in over 100 countries! Ensure you receive an acknowledgement receipt. To be frank, Lucas warranty is one of the shadiest ones weve seen. They are impossible to roll. Trim these remarkably robust suitcases. He's traveled all over Greece and, as he's getting into adulthood, his wish is to explore the world. It looks like the wheels are pretty well-made and should last quite a while. Most Lucas suitcases come with expandable zippers. The main compartment is very roomy because the suitcase is expandable, and it comes with tie-down straps. You're covered by the Heys First Class Unconditional Warranty . Heres what you can expect to pay for Lucas luggage: When you also consider the durability, features, and other factors, we think that some of their models are more valuable than others. You can save some money on the carry-on fees in addition to carrying less weight. You can still register your bag using the online tool but please note you will not be able to view your online registration at this time. If the product is not repairable and is covered under warranty, you will be contacted . What We Like Most TSA lock combination permitted. All fields required unless marked optional. Your warranty is valid for the number of years written on the luggage hangtag. Showkoo Luggage Review, What To Do If Your Layover Is Too Short? Their online presence is quite aged, and it looks like their primary business model is B2B (Business to business). Theyve also got a few options for the business class, which look sleek and professional. I bought 2 roller small suit cases. Street Address. Some of our products require registration in order to benefit from our best-in-classwarranty. While we are very confident in the integrity of our products, we do understand that occasional problems occur and we are very sorry if you have been inconvenienced during your travel. 0000002922 00000 n Lucas Luggage Set is the lightest expandable luggage with sturdy 360-degree spinner wheels for extra mobility making it easy to move around. Free shipping on all orders over $99.99. Lucas luggage has pretty basic features, like interior organizational pockets, straps, zippered dividers, but they do not include the TSA locks, an integrated ID tag or a push button locking handle on some of their bags. endstream endobj 66 0 obj<>/Size 42/Type/XRef>>stream And when you open the bag up, youll find a roomy main compartment with two inner pockets for organization and compression straps to keep your belongings in place. it luggageUSA Ltd. podra autorizar la devolucin del producto defectuoso en determinados casos en los que una revisin ulterior sea precisa. 0000001186 00000 n warranty service will be provided by Jolife or its authorized service provider at the purchaser's facility during normal business hours. Luggage Finder C-Lite Oc2lite Hi-Fi Cosmolite B-Lite 4 . 51 Stiles Lane. Replacement products may differ depending on stock availability and we do not guarantee like-for-like replacement but will replace to an equal or greater value of the original purchase price. The suitcase is made from ABS, and the exterior is covered by a polycarbonate film. 0000002051 00000 n You must have javascript enabled to use hardsuitcases.us ! it luggagedcline toute responsabilit quant aux dgts occasionns lorsque le bagage est en transit. This is an excellent alternative for those who have back problems and cant carry backpacks because this bag has two wheels and a retractable handle. On the other hand, theyre priced really cheaply, theyre very lightweight, and theyve had great reviews from customers that bought them. We Partnered with, American Dropshippers, Logi, Factory Strn, Walmart, and over 300 suppliers and factories to bring you the best deals online on Luggage, Handbags, and More. People said that its just the perfect size for short one or two-night stays with enough room for a few pieces of spare clothing in the main compartment. This is why we believe that the Lucas luggage set is a slightly better choice. Contact us - we're eager to help! Enter Street Address Manually. Wholesale Luggage Contact Information 51 Stiles Ln Pine Brook, NJ 07058-9535 Visit Website (973) 882-0247 Customer Complaints 40 complaints closed in last 3 years 16 complaints closed in last 12. In dimensions, its slightly above the 22 x 14 x 9 limit in length. *. We recommend that you register your luggage within 90 days of the original purchase date to receive warranty support. Warranty against Defects Depending on the product, DELSEY offers a Worldwide Limited 2, 5 or 10 Year Warranty, or a Lifetime Warranty (Warranty Period) against defects in material and workmanship . First of all, it was incredibly hard to find their warranty details online, and as it turns out, Lucas Luggage doesnt even have a separate website, and you have to go to 24-7international.com/warranty to fill out the form. Should the Are you thinking about getting a Lucas suitcase? This means that, while their offices are located in the U.S., everything is made in China, Vietnam, or Taiwan. The Lucas Designer 22-inch Duffel bag is a really good-looking and well-made rolling duffel bag. LondonFog.com under Contact lists 212-597-4750. Your suitcase, therefore, is to be returned to the store with your proof of purchase. Most customers didnt face any issues with broken handles or wheels. 2023. In some cases lack of interior features is advantageous as it will reduce the overall weight of the suitcase, especially when traveling with a picky airline. The company has many other brands, like Ciao, Pathfinder and Andiamo. From the exterior, youll usually find one or two pockets for documents and other quick-grab essentials (only on softside suitcases), and in the interior, youll usually find one or two pockets for organization and compression straps for keeping the clothing in place. At time of sale, a surcharge (deposit) is invoiced in addition to the price of the unit. Additionally, a manufacturer's warranty is just that - a MANUFACTURER'S warranty, NOT a store warranty. Its available in over 18 different color options, so its got something for everyones taste. Our Web Team is working on restoring the integrated functionality that allows customers like you to view their registration records through their account on our website. ComplaintsBoard.com is a leading complaint resolution website on the Internet. It has a fully lined interior as well as tie tapes . Spacious compartment for unlimited packing. We make it basic for you to take your belongings care of the substitute you want, whether you're hunting for a compact and effortless to handle hard case or a more luxurious and durable case, we have you covered. 5 best suitcases according to Bestreviews. 51 Stiles Lane Over 2000 Brands , Ships to over +60 Countries. $299 $ 49. You can still register your bag using the online tool but please note you will not be able to view your online registration at this time. startxref Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your information First Name Last Name Email Address Phone Street Address Apt / SteOptional Zip Code City State Submit Your Registration Damage from regular use, accidents, and airline damage won't be covered. One of the significant features of this luggage is the brakes for the front wheels. Airline damage, transportation damage, accidents, and regular use arent covered. If youre flying internationally or often have to fly an airline with strict carry-on weight restrictions, saving a few pounds on your carry-on can be invaluable. The Rockland Expandable Luggage, 20-Inch and the AmazonBasics Hardside Luggage, 21-Inch fall in the middle of the price range. It offers the first-year superiority warranty focus to registration while buying. Please ensure you keep the warranty hangtag and proof of purchase such as a till receipt, invoice, or an online order confirmation (Bank/credit card statements are not accepted as proof of purchase), as without which, claims will not be valid. USPA ACCESSORIES LLC DBA CONCEPT ONE ACCESSORIES. Under the same name, the company is operating a few other luggage brands Andiamo, Pathfinder, Ciao, Steve Madden, Nicole Miller, Caribbean Joe, Rosetti, Lily Bloom, and Kathy Van Zeeland. There isnt an official website for lucas luggage, so I did some research to find out more about the brand. 5-6 Digit Number (Product Code-in red rectangle) . In this Lucas luggage review, well take a look at their durability, customer reviews, warranty, prices, features, and how they compare with alternatives from other brands. However, the TSA-approved locks are nowhere to be found, which isnt great when youre paying nearly $100 for a suitcase. The surcharge (deposit) will be fully credited within 24 months, when goods are returned in the original packaging and comply with the Core Acceptance Criteria. * See Privacy Policy All bags are expandable, come with four double spinner wheels, and have the same setup on compartments and handles. A lot of their customers are repeat buyers. No. All warranty claimsmust besupported by the Warranty hangtag and be accompanied byproof of purchasesuch as a till receipt, invoice, or digital order confirmation, without which, claims will not be valid. If you are a frequent traveler I wouldnt recommend their ultra soft sided bags for long flights as checked baggage, as it wont hold up and will get damaged easily, if not handled carefully. , REMEDIES or CONDITIONS website may be copied, reproduced, republished,,... Are flying frequently on one or two-day trips understand how effective a small underseat bag is good... 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