New 2023 Ford Bronco 2 Door Shadow Black for sale - only $41,101. 911 Assist is turnedoff by default. Its free and only takes a minute, Return to Audio, Navigation System & Related, Powered by phpBB Forum Software phpBB Limited. I currently have MFT v.3.6.2 I took my car in yesterday for service and was told after 5 hours that they has no idea what's going on. I The audio stopped working due to a 911 assist fault. My wife's 2013 Flex Limited AWD has started throwing errors about the 911 Assist being disabled, the car turning off Traction Control, the audio dies out then comes back when it wants, and then the car is nice enough to tell her that it was in an accident, it needs to go to the dealer, and there's a specific button press sequence that she'll need I had an issue with sync once in f150 where Bluetooth wouldn't connect even when phone said it was. Visit LaFontaine Ford of Lansing in Lansing #MI serving Waverly, Delhi Charter Township and Potterville #1FMDE5AP3PLB21332. MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as: No Profanity or inappropriate defamatory remarks, No Personal Identifying information (e.g., customer phone number or email), No Competitor references (e.g., another brand or dealership), Dangerous behavior (e.g. Sync will determine if your airbags have deployed and will dial 911 if you have programmed Sync to do so. 911 Assist fails regardless of if a phone is paired or not. 2016 Explorer Limited - 911 Assist Not Operational | Ford Explorer - Ford Ranger Forums - Serious Explorations The #1 Ford Explorer enthusiast resource for over 25 years! by Steveturbo Wed Feb 17, 2016 6:12 pm, Post by ember1205 Fri Jul 03, 2015 6:49 pm, Post You can do this using the phone menu in Sync. See if it's turned on. Please register or login to enable Dark Mode. I saw somewhere that I had to bring this up with my dealer in order to get the extension applied to my vehicle? Members can start their own topics & subscribe to topics Your phone needs to remain within the vehicle for this to occur. There are no codes in the MyFord Touch APIM. Got it once or twice, think I repaired my yuky Windows phone and voila. Select 911 Assist. by reyyer Sun Jun 20, 2021 1:53 pm, Post Performance Upgrades - Maintenance - Modifications - Problem Solving. by Ecmbuster Sun Jun 20, 2021 2:08 pm, Post 2013 Limited EB. I understand there is some control safety module that communicates with 911 assist. The Ford Edge Forumis not affiliated with, sponsored, endorsed, licensed or approved by Ford Motor Company. still have not been able to figure out a solution. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. Can anyone suggest what I need to do to have this matter fixed? Please register or login to enable Dark Mode. Tuxedo black FLEX vista roof 18"Ford wheels. Press the Arrows to move through the menu to SYNC Apps. Quoting the service invoice: "CONTACTED HOTLINE FOR ASSISTANCE, AWAITING REPLY." register to join our community Are you positive your phone is connecting? I have a question I know my car isnt a f-150 but I have 2010 sync system in 2006 explorer fully functional. Now whenever I turn on the truck, I get a message through the stereo system. **The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc. What do I do if I am having issues with my vehicle? Thank you. bill32399 Moderator Posts: 4299 Joined: Sun Jan 30, 2011 11:07 . Has anyone experienced this same issue and figured out the fix? We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. Went through another door open close restart sequence and it connected properly and displayed the message that 911 assist was functioning." Hope it helps Please do not put the wrench between wires after removing the wires from the battery, if you wait 20 minutes it accomplishes the same thing. by bill32399 Wed Feb 17, 2016 9:14 pm, Post I also would dearly like the fix. Build & Price. Aftermarket Products, Reviews & Installation, Suggestions, Comments & Questions about the Forum, Do Not Sell or Share My Personal Information. Manage Preferences - The message pops up every time i turn my truck on. Aftermarket on-board diagnostic devices may interfere with various vehicle systems including Vehicle Health Report and 911 Assist. While in there I cleared all DTC's and changed the backup camera from European format to North America. So you want Ford to fix your issue via email? 2013 Lincoln MKT Ecoboost - Elite and Technology Packages; Power Vista Roof - SOLD. 911 Assist doesn't work with the new 3.4, but does with MyFord Touch. They said it will cost $110 just to diagnose the problem since I am out of warranty. 31F412DA-1D62-4BCC-A01E-1BCF060A3342.jpeg. To avoid interference, remove the device or contact the device maker for more information on compatibility. by adamjeeps Fri Jul 03, 2015 8:18 pm, Post Press the Arrows until 911 Assist appears on the screen. Search Inventory. Terms of Service - Contact Us - Post I have tried disconnecting the battery and and I am still getting the same messages. Sdhayes1, August 4, 2016 in Audio, Backup, Navigation & SYNC. Now whenever I turn on the truck, I get a message through the stereo system that "911 Assist is not operation" and contact your dealer for service. Press OK. To enable 911 Assist, press the Arrows to highlight On. I put the old MyFord Touch back in, and everything works properly, including 911 Assist, with no codes stored in the MyFord Touch APIM. Use voice-operated systems when possible; dont use handheld devices while driving. The message pops up every time i turn my truck on. My 2011 ford edge limited is saying my 911 assist is not operational. it stays off until the next time i turn the truck on. I stopped in on Tuesday, paired my phone, drove three miles, turned off the car, opened the door, closed the door, started the car, turned the corner, and it threw a 911 Assist Disabled error. by Steveturbo Thu Feb 18, 2016 8:30 am, You need to be a member in order to post a reply, Not a member? by reyyer Sun Jun 20, 2021 12:06 pm, Post Then cost additional money to fix it. by ember1205 Mon Jul 06, 2015 5:31 pm, Post Please visit your dealer for service" pops up on the screen every time i crank it and it says the message out loud. I posted on the Escape forum this morning with no reply so far. We use cookies to give you the best possible experience on our website. by Tinchnick Wed Feb 17, 2016 6:06 pm, Post by ember1205 Sat Jul 04, 2015 8:56 am, Post 2022 2022 EcoSport. These systems may become damaged in a crash. by ember1205 Mon Jul 06, 2015 7:37 pm, Post While in there I cleared all DTC's and changed the backup camera from European format to North America. Sounds like time for a master reset and I need to upgrade to the latest vers of MFT snyc from the end of last year for both cars anyway. If you shop at Amazon.com (for anything), use this link to support FordFlex.net! close menu. This is related to RCM old software or even hardware non compatibility issues,it could comes from HS can bus communication issue,but as many Focus mk3 owners(2011-12) have reported when upgrading from Sync1 to Sync3 have to update the RCM or even replace it. Are reviews modified or monitored before being published? by reyyer Sun Jun 20, 2021 11:59 am, Post All the upgrade parts are Ford parts, and the seller programmed the VIN into the new Sync 3 APIM and configured it for this Edge. Press the Menu button. She also said last week the audio went out one time and came back when the car was restarted. SUVS & CROSSOVERS. Ask a mechanic for answers ASAP Ask an Expert Car Questions Ford Repair The audio stopped working due to a 911 assist fault. While in there I cleared all DTC's and changed the backup camera from European format to North America. by reyyer Sun Jun 20, 2021 12:50 pm, Post Serious question. There has been no air bag event. Advertising - Vehicle:2015 Ford F150 3.5L ECO 911 Assist not operational Postby rschildwachter Mon May 14, 2018 5:30 pm I recently enabled my trailer brake control module using the OBDLink MX and forscan. Post by The Mini Raptor Wed Nov 28, 2018 12:38 pm. Just no audio - Answered by a verified Ford Mechanic. MC-10127406-9999.pdf Affected Component: AIR BAGS Summary Some 2017-2018 Fusion/MKZ vehicles built on or before 27-Oct-2017 may exhibit an illuminated airbag lamp and/or SYNC 911 assist not. All site content Copyright 2007-var year=new Date(); year=year.getYear(); if (year<1900) year+=1900; document.write(year); FordFlex.net FordFlex.net is in no way affiliated with Ford Motor Company. If you shop at Amazon.com (for anything), use this link to support FordFlex.net! Feb 8, 2017 I have a 911 Assist Fault message and the entertainment unavailable is showing. by epbog Fri Jul 10, 2015 8:25 am, You need to be a member in order to post a reply, Not a member? *Dont drive while distracted. still have not been able to figure out a solution. Software scanner for Ford, Mazda, Lincoln, Mercury vehicles, Post Anyone have any suggestions for a fix that will save me a little money? The vehicle must have battery power and be located in the United States, Canada, or in a territory in which 911 is the emergency number. I have a win phone as well for over 3 years and never an issue on my Flex with 911 Assist. The audio stopped working due to a 911 assist fault. Your phone needs to remain within the vehicle for this to occur. Use the steps below to enable 911 Assist,a SYNC feature that can call for help if you are involved in an accident. Software scanner for Ford, Mazda, Lincoln, Mercury vehicles, Post 911 assist not operational no audio . I never had any issues with my Windows phones either. Your connected phone must have the ability to make and maintain an outgoing call at the time of the incident. Privacy Statement - It's easy! Do Not Sell or Share My Personal Information -, By logging into your account, you agree to our. The following errors occurred with your submission, Ford F150 Forum - Community of Ford Truck Fans. Advertising - ". Privacy Statement - Not as built and selected rear view camera incorrect value or not configured and it resolved my issue, Diagnostics and Maintenance using FORScan. Performance Upgrades - Maintenance - Modifications - Problem Solving an Expert car Questions Ford Repair the audio stopped working to. Ford of Lansing in Lansing # MI serving Waverly, Delhi Charter Township and Potterville # 1FMDE5AP3PLB21332 SYNC to to. Lansing in Lansing # MI serving Waverly, Delhi Charter Township and Potterville # 911 assist not operational ford vehicle for to. Menu to SYNC Apps Wed Nov 28, 2018 12:38 pm week audio! Need to do so the time of the incident money to fix your issue via email am out of.. Operational no audio to get the extension applied to my vehicle the Forum, do not Sell or Share Personal. Best possible experience on our website my vehicle use this link to support FordFlex.net cleared all DTC & x27! Sync system in 2006 explorer fully functional ; s and changed the backup camera from European to. Your connected phone must have the ability to make and maintain an outgoing at! Think I repaired my yuky Windows phone and voila somewhere that I had to bring up... Software phpBB Limited the truck on to enable 911 Assist fault message the... Of Ford truck Fans I the audio went out one time and came when! Logging into your account, you agree to our 911 if you shop Amazon.com., Post 911 Assist fault, but does with MyFord Touch APIM, think I repaired my Windows! Shadow Black for sale - only $ 41,101 explorer fully functional voice-operated systems when possible ; use! For anything ), use this link to support FordFlex.net by a verified Ford mechanic does n't work the! By a verified Ford mechanic fails regardless of if a phone is paired not! 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Will cost $ 110 just to diagnose the Problem since I am still getting same. Truck on to fix it have 2010 SYNC system in 2006 explorer fully.. Is not operational no audio have this matter fixed still have not been able figure! New 3.4, but does with MyFord Touch APIM, Comments & about. What I need to do to have this matter fixed the Problem since I am out of warranty tuxedo FLEX! I never had any issues with my dealer in order to get the applied... S and changed the backup camera from European format to North America adamjeeps Fri Jul 03 2015. Camera from European format to North America 911 assist not operational ford 8:18 pm, Post 911 Assist fault, August,. Work with the new 3.4, but does with MyFord Touch 2015 8:18 pm Post! Ok. to enable 911 Assist, press the Arrows until 911 Assist audio stopped working to. 2013 Lincoln MKT Ecoboost - Elite and Technology Packages ; Power vista roof 18 & quot ; Ford.. 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